Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.23

4.2 Rating 2,060 Reviews

80 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.2

Based on 2,060 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 5 star review on 14th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, helpful and efficient. A pleasure to deal with. Highly recommended.”

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Posted 8 years ago

Good morning. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 8 years ago

“Efficient, helpful and friendly service. Trying hard to help me out Thank you”

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Posted 8 years ago

Good morning Sharon. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 8 years ago

“Couldn't recommend this company enough for what they have done for me highly recommend going to them for help.”

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Posted 8 years ago

Good morning. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 8 years ago

“Really helpful, informative and understanding. Looking forward to getting my debt under control and so thankful for Creditfix's help!”

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Posted 8 years ago

Good afternoon Meg. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 8 years ago

“Very informative professional service both prompt and efficient. I was extremely happy with everything and everybody that despot with me.”

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Posted 8 years ago

Good afternoon. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 8 years ago

“Fast.simple and easy. Its given me total ease of mind. Everything explained and made easy to do. I should have done it sooner.”

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Posted 8 years ago

Good afternoon Chris. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 8 years ago

“nick p was helpful and very caring and a lovely man to talk to seemed he cared”

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Posted 8 years ago

Good afternoon Sandra. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 8 years ago

“Very nice people that helped make me feel a lot more positive at a very difficult time, would recommend these guys to anyone”

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Posted 8 years ago

Good afternoon. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 8 years ago

“I was very happy with how the young man dealt with my case he was very patient and explained things to me and I feel like a weight has been lifted off my shoulders and I would recommend you to anyone I wish I had done this before instead of dreading to answer the phone job well done thank you so much”

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Posted 8 years ago

Good afternoon Glennis. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 8 years ago

“Thank you, I am very pleased for your help.”

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Posted 8 years ago

Good afternoon. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 8 years ago

“They were very helpful,paperwork came through to my e mail address,very quickly signed and returned,took a weight of my shoulders,I had been so depressed lately over my debt,and didn't know were to turn,that was until partner of Credit fix made initial contact,and now am so glad they did,and hopefully now situation is resolved. Thank you Credit Fix”

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Posted 8 years ago

Good afternoon Susan. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 8 years ago

“Very helpfull to our daily life thanks for helping me”

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Posted 8 years ago

Good afternoon. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 8 years ago

“Very helpful and made me feel at ease through a very stressful time. Could not have been dealt with a nicer company.”

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Posted 8 years ago

Good afternoon Lindsey. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 8 years ago

“Very friendly people who put me at ease with a professional yet relaxed attitude. Offered lots of advice and practical help and not forgetting bucket loads of patience with me!”

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Posted 8 years ago

Good afternoon Tammy. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 8 years ago

“Very happy”

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Posted 8 years ago

Good afternoon Lindsey. Thank you for your review, if you do have any questions please do not hesitate to phone us on : 0800 0431 431 Regards Alistair - Creditfix

Posted 8 years ago

“This is Hilarious- Anyone can review on her and I'd imagine all the 5 stars are the company themselves . I'm at the beginning of an IVA and have no confidence as I have spoken to 8! Different people none of which knew what my situation is as no one left any notes.... I' m gonna head to citizens advise .”

Helpful Report

Posted 8 years ago

Goof morning, Im sorry to hear of your issues , please do get in contact with us and we can resolve any issues or queries you have. Our number is : 0800 0431 431 or you can email us at: customerservice@creditfix.co.uk. Regards Alistair - CreditFix

Posted 8 years ago

“Very good at the begining but on a feew occasions had to phone and found some of them rude and unhelpfull and speak to you llke dirt im thinking of leavin g this company and going somewhere else”

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Posted 8 years ago

Good morning, I am very sorry to hear of your issue , if you have any questions or issues please do not hesitate to give us a phone on: 0800 0431 431 or email us at: customerservice@creditfix.co.uk and we can review this for you further. Regards Alistair - CreditFix

Posted 8 years ago

“My IVA was sold from DSC to CreditFix in December of last year. They climbed over themselves to call me and tell me the fees were increasing from 15% to 23%. I have never received such poor customer service anywhere before. Firstly I called them to handover 50% of my annual bonus, that took 2 days to organise. I then completed their online expenditure review in April and I've had to chase in June now for a report. This has taken about 6 phone calls, and all I've received is a work of fiction around the amount of money I've paid into my scheme. I also have no knowledge of the disbursements that have been paid to my creditors. All in all, I have received nothing for the 23% that CreditFix are milking from this scheme. Phone call are never returned, the service is dire.”

Helpful Report

Posted 8 years ago

Good afternoon Trevor. Im sorry to hear of the issues you have had. In regards to the fee increase this is taken from the creditors reduced debt repayment scheme in the IVA. In regards to the online annual income and expendidure review, i do apologise for the delay on the response from the review and that has been looked into. For the dividends being paid to the creditors if you phone us on our customer service number we can supply you with the dividends that have been paid to date. Our number is 0800 0431 431 Regards Alistair - CreditFix

Posted 8 years ago

“My husband went through process of an iva to then be told it was not approved. You then continued to call my husband, why we have no idea? My husband told you that everything is to be cancelled because it was not approved anyway and what do you do..take money from his account which has now left us short for other bills. I don't suppose he will be able to get hold of you regarding this, or get his money back because noone answers the phone when we need to get in contact.”

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Posted 8 years ago

Good afternoon Jo. I am sorry to hear of the issues you had, in regards to a payment being taken you can get this refunded if the IVA was not approved. If you have not already got in contact with us please do call on 0800 0431 431 and we can get that refunded to you, and if you need any help in regards to what would be next step to go for we can also advise on that. Regards Alistair - CreditFix

Posted 8 years ago

“Different issue. How can you trust a company with your finances when the cant/wont keep their promises to stop making unsolicited marketing calls or do not send promised emails Kindest thing that I can call them is a cowboy outfit IMO”

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Posted 8 years ago

Good afternoon Jan. I am sorry to hear about that, if you could supply your number we can get you number removed from the system or if you phone up the number 0800 0431 431 we can also get that removed. Regards Alistair - CreditFix

Posted 8 years ago

Creditfix is rated 4.2 based on 2,060 reviews