Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.23

4.2 Rating 2,060 Reviews

80 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.2

Based on 2,060 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 5 star review on 14th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not start anything with this company. I have been paying them regularly every month £150 and they haven't paid a penny to my creditors. They 've lied to me that my car can be included in I'VE and now my car has been 're possessed. Most of my creditors are chasing me for payments through debt collectors. I'm in a worst position then I've been before signing with CreditFix. And as well CreditFix are ignoring all of my communications with them. I have now filed an official complaint with Obudsman and Trading Standards. STAY AWAY FROM CREDITFIX!!!”

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Posted 8 years ago

Good afternoon. After our last conversation and correspondence I am glad this issue regarding the car being added to the arrangement is now resolved. If you do have any other queries please contact us 0800 0431 431 Regards Alistair - CreditFix

Posted 8 years ago

“After one year, not one penny paid to debts, all monies remained with creditfix. Avoid at all costs. Now in process of starting formal complaints procedure against them”

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Posted 8 years ago

Good afternoon . It is arranged in the agreement with the creditors and creditfix that generally dividends are needed to build up till about month 6 - 12 dependent on the contributions paid into the arrangement for the dividends to then start being transferred to the creditors. If you are receiving any issues from the creditors in regards to this please to get in contact with us on 0800 0431 431 or send over a copy of the letters to our customer service email address customerservice@creditfix.co.uk. Regards Alistair - CreditFix

Posted 8 years ago

“Thank you to all who helped me.”

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Posted 8 years ago

Good Morning Jacqueline, Thank you for taking the time to leave your review. Kind Regards, Lucy - Creditfix.

Posted 8 years ago

“Helpful with good service”

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Posted 8 years ago

Good Morning, Thank you very much for your review. We are very glad to hear you are happy with the service you have received. Kind Regards, Lucy - Creditfix.

Posted 8 years ago

“Worst customer service ever! They messed up my plan and now won't reply to emails but are quite happy to keep sending me emails in capitals. My plan with them should have come to an end in January so the standing order stopped because they didn't amend it as they had extended my plan because I received a tax rebate. Now I owe them the balance of my tax rebate. However I have asked questions which have gone unanswered and despite it saying on my account I am not contactable by phone during the day they insist on calling during the day. Not happy with this bunch of thieves and liars wouldn't recommend them to my worst enemy”

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Posted 8 years ago

Good Morning Carron, I am very sorry to hear this. I have been trying to contact you & I have also emailed you, however, I have not been able to reach you. Could you please advise when you will be free to discuss this? Kind Regards, Lucy - Creditfix.

Posted 8 years ago

“I find this company very unhelpful. First I rang them a few times to keep telling them the money hasn't been being taken from my bank account and they tell me it has been and then a few months later they ring me telling me it hasn't been being taken it had been being taken from someone else's bank account and going off ours not there's. Then I had 2 debts added to the iva which were from 12 years ago and also fraudulent and they won't remove them even though it's been reported to action fraud and it was reported the 12 years ago that it happened. I got told it was going to be removed and then they asked for proof which I dont have as it was so long ago and they still haven't got back to me”

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Posted 8 years ago

Hi Michael, I am very sorry to hear this has been the case. Would you be able to provide me with further information about yourself, so I may resolve this matter for you? Kind Regards, Lucy - Creditfix.

Posted 8 years ago

“Very good at the beginning. Then you realise your trapped in the lies they have spun and the customer service leaves a lot to be desired, rang to complain hung up on 3 times so far”

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Posted 8 years ago

Good Afternoon, I am sorry to hear this is the experience you have received. Would you be able to provide me with some details for yourself so I may contact you to resolve this matter please? Kind Regards, Lucy - Creditfix.

Posted 8 years ago

“Completely screwed up taking my payments leaving me over drawn 3 times.”

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Posted 8 years ago

Hi Rob, Would you be able to please provide me with some details to resolve this matter for you? We use a payment method designed to cause the payment to fail rather than cause you to be overdrawn so I would like to resolve this for you. Kind Regards, Lucy - Creditfix.

Posted 8 years ago

“Very pleased with their advice and how quickly they resolved the issue.”

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Posted 8 years ago

Good Morning, Thank you very much for your review. I am pleased we were able to help you. Kind Regards, Lucy - Creditfix

Posted 8 years ago

“Creditfix have given me bright hopes for the future and I am now living within my means without the added worry and stress about my debts.”

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Posted 8 years ago

Good Morning, Thank you for your review. I am pleased to hear we have been able to assist you :) Kind Regards, Lucy - Creditfix.

Posted 8 years ago

“I am so pleased to say I am now out of my IVA thanks to Creditfix. The service I received from them was superb, the staff always professional, cheerful, helpful and polite. I cannot recommend them enough. They helped me see the light at the end of a very dark tunnel. Thank you Creditfix for all your help over the past few years.”

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Posted 8 years ago

Good Morning Mrs Rose, I am very pleased to hear you have completed your IVA & you are now debt free. Congratulations! Thank you for your review. Kind Regards, Lucy - Creditfix.

Posted 8 years ago

“Creditfix have been nothing but professional, understanding and really kind to me through a difficult period of debt. I would recommend them 100% to anyone who may find themselves in this situation.”

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Posted 8 years ago

Good Morning Anna, Thank you very much for your review. We are very glad we could help. Kind Regards, Lucy - Creditfix.

Posted 8 years ago

“you tell me. did everything I was told to do. did that.an still u phone up on a bank holi Monday.an before that u send me email about my early arrears.WHICH THERE ARE NONE.Also I have so many UNNAMBED phone calls,why DONT U NAME YOUR COMPANY?Are u so unsure of yourself.As far as im concernd IM CLEAR.Not inpressed at all with your service bearing in mind how much you are claiming.”

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Posted 8 years ago

Good Afternoon John, I am very sorry that you feel we have not dealt with your case efficiently. I am more than happy to discuss this further with you if you are free to do so? Kind Regards, Lucy - Creditfix

Posted 8 years ago

“ive not had my first payment taken yet but if all goes as they have advised it finally gives me a end date to my debts and one payment a month so hopefully swill be as I expect up to now every advisor I have spoke to are lovely polite and couldn't ask for better”

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Posted 8 years ago

Good Morning Samantha, Thank you very much for your review. Kind Regards, Lucy - Creditfix

Posted 8 years ago

“Ease the pressure of my debts”

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Posted 8 years ago

Good Morning, Thank you very much for taking the time to review the service you received :) Kind Regards, Lucy - Creditfix

Posted 8 years ago

“When it becomes a struggle, I find the support poor. I have submitted 2 income / expenditures with no response. Yet, they are quick to contact me if a payment is missed. I find Leanne I have spoken to quite rude and unfriendly . My step-dad is currently doing a debt repayment with Stepchange who I believe to be more supportive.”

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Posted 8 years ago

“Creditfix were very helpful and kept me updated on every step of the way.”

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Posted 9 years ago

Good Morning, Thank you very much for your review. We are happy to help. Kind Regards, Lucy - Creditfix

Posted 8 years ago

“Creditfix were helpful very friendly ,I don't have anyone knocking at the door demanding money, I can finally sleep at night ,would highly recommend to anyone who cant sleep at night with worry of living with debts”

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Posted 9 years ago

Good Morning, Thank you very much for your review :) Kind Regards, Lucy - Creditfix

Posted 8 years ago

“Excellent service and no complicated paperwork and they sort everything for you highly recommended”

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Posted 9 years ago

Good Morning, Thank you very much for your review :) Kind Regards, Lucy - Creditfix

Posted 8 years ago

“very very helpful talked me through everything”

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Posted 9 years ago

Good Morning Tina, Thank you very much for taking the time to leave your review. Kind Regards, Lucy - Creditfix

Posted 8 years ago

Creditfix is rated 4.2 based on 2,060 reviews