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Creditfix Reviews

4.3 Rating 2,014 Reviews
82 %
of reviewers recommend Creditfix
4.3
Based on 2,014 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
Read Creditfix Reviews
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Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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I am not happy with your service. In my opinion and experience with credit fix I believe the information provided is very misleading . I was introduced to ur company by way of cold calling by credit fix introducing a government funded scheme. I was again told the same thing by the representative who attended my home. The wording used is by law standard that the company has to be registered by the government to administer IVA and other debt consolidation matters. This was not put across to me. I can not speak for other clients. I have asked for my details be removed from ur files and to remove any details placed on my credit report ( which for some reason is stated as bankruptcy. As I have been told by a phone company doing a search on me) . I would not recommended anyone to creditfix and I am far from happy with the situation. I am still awaiting a reply to my email regarding my cancellation request.
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Posted 9 years ago
Very easy to deal with this company. When I call them they are always helpful and friendly. Thank you Creditfix!
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Posted 9 years ago
Very helpful and quick to process payments
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Posted 9 years ago
Was treated respectfully, was given understanding of embarrassment at being in debt.
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Posted 9 years ago
I was generally happy with the way my matters were handled. The only one issue was that instead of agreeing to a 5 year term I did not have a choice but to enter into a 6 year agreement. As I am a pensioner my circumstances are unlikely to change financially ( unless I win the lottery)
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Posted 9 years ago
all staff very polite, easy to understand, good communication, looking forward to debt free in 5 years.
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Posted 9 years ago
Not fully convinced this is actually working for me at the moment, had a couple of issues, with possible late set up or late payments, hopefully it will sort itself out soon.
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Posted 9 years ago
I didn't know which way to turn until Creditfix contacted me and they sorted everything out very polite and helpful people I would recommend them .
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Posted 9 years ago
Really good service very understanding from beginning all though the experience took all the stress from me would recommend to friends
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Posted 9 years ago
Great to start with but not very responsive since . One of the partners has now sorted an ongoing challenge for me - thank you
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Posted 9 years ago
Your members of staff are helpful, well mannered and very knowledgeable. I will always be grateful to Creditfix for helping me with my finances as I was getting desperate.
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Posted 9 years ago
Haven't been with creditfix for long but the service I have received has been outstanding this was a traumatic time for me and all the help and advice was second to none
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Posted 9 years ago
I'm still getting threatening letters from Aqua and they are adding interest. I don't know whether you never contacted them as we arranged.
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Posted 9 years ago
I have not really had much interaction with them apart from paying my monthly payment so cannot really comment.
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Posted 9 years ago
Not yet As I'm still up in aer at what is happening Dave
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Posted 9 years ago
I get lot of phone call and letters of creditors at start of process considering credit fix have surposed to have contacted them to inform them all that your going on an IVA, but my creditors are contacting me saying they don't know anything.
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Posted 9 years ago
They did not advise me properly
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Posted 9 years ago
Good company to deal with, IVA was sorted out within weeks and no more contact from creditors, I recommend this company.
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Posted 9 years ago
Overall a good performance with lots of help for me and my financial difficulties. It can be somewhat galling when telephoning for advice or to give an update to have to repeat oneself after giving the information to the initial call answerer and then to have to repeat everything to ones actual case handler!
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Posted 9 years ago
I have had no problems with any off the service that they have gave me they are very polite and helpful
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Posted 9 years ago
Creditfix is rated 4.3 based on 2,014 reviews