Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.30

4.3 Rating 1,975 Reviews

82 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.3

Based on 1,975 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

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Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 5 star review on 13th June 2025

Harrylucy977 (at) Gmail . Com

Creditfix 5 star review on 26th May 2025

Rica D Cardozo

Creditfix 5 star review on 22nd May 2025

Courtney D.

Anonymous

Anonymous // 01/01/2019

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“It was such a weight off my shoulders.. emma who helped me made me feel relaxed and spoke about my best options.. she was superb.. ive even recommended you to others who may need your help...”

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Posted 5 years ago

“10 out of 10 service,thank you for your help,i made the right decision this time”

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Posted 5 years ago

“Sorted my finances out a treat, and continue to put in the extra work for me whenever I get threatening correspondences from my creditors *****”

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Posted 5 years ago

“They have been giving me grief ,I am not well ,and they have rang me 3 times in 24 hours this must be classified as hassle ,I am going through really bad time financially and health wise ,unable to handle too much stress ,they are driving me to suicide ,I have asked for balances for my creditors as I have been with creditfix for over 3 years ,the balances from my creditors have not changed from when I started ,??? Creditfix will not give me balances ??? ,DISGUSTING scam firm I am reporting this company ??”

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Posted 5 years ago

“After setting up my iva it's been working fine until now we're they have upped my monthly payments and keep hassling me for payslips and paperwork I haven't got its affecting my mental health I wouldn't use them again”

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Posted 5 years ago

“Absolutely brilliant sorted within 2 weeks with no stress”

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Posted 5 years ago

“Not happy with this company at all right now. After 5 yrs of paying, credit fix they are looking to release equity from my mortgage. I’ve been informed by the independent organisation that this will not now happen. Does this now mean I’ll have to pay for an additional year? Your guess is as good as mine as I’ve not yet been informed by credit fix of what the next options are. Secondly as I’m coming to the end of my agreement and I’ve applied for vehicle finance in order that I can continue working in order to continue making payments and not to fall into any debt. Initially they agreed and stated that I can have finance as long as it does not go over a certain threshold. I’ve sought a car, which is under the agreed threshold and credit fix are now moving the goal post and querying why the amount of the monthly payments are that amount, despite them agreeing to it in the first place. I warned credit fix this could have an impact on my employment if this was not dealt with swiftly, however they have continued to drag their feet. I wish I hadn’t entered into this agreement and just gone to the CAB. This is a dictatorship....”

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Posted 5 years ago

“Well I couldn’t afford repayments as I’m a single mom on benefits an they wouldn’t apply for bankruptcy so now im hiding behind the couch”

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Posted 5 years ago

Hi Hallam Thank you for taking the time to leave your review. I am really sorry to read your comments about what’s happened. Feedback is vital to us improving customer experience, whether this is negative or positive. Please accept our deepest apologies, our aim is to relieve you of pressure, not to cause it. We look to help you with your debts efficiently and effectively and we are sorry that we were unable to do this. Unfortunately, there are guidelines that have to be met in order to qualify for the debt solution we offer. We are continuously working to expand our services in order to help people in every possible situation. Please do not hesitate to contact us on 08000 431 431 or alternatively email us at customerservice@creditfix.co.uk should you wish to discuss this further. Kind regards, Kirstin - Creditfix

Posted 5 years ago

“I have paid off my Iva a year ago but still takes monthly payments out o bank I had letter to arrange the over payment to be paid back into my account I was told 5 to 6 weeks to wait I then said you have taken the money out of my account every month so why should I wait that long still no payment 6 weeks later so I rang them and there said it would be another 5 days . Seems to me there will take your money but won’t pay back what is owed”

Helpful Report

Posted 5 years ago

“I am Gerald Martinez, I live Boston MA. My most gratitude goes to SUPREME CREDIT SOLUTION. Few months ago, I needed help with my credit; I had nowhere to run to. My whole life was in jeopardy because my current credit score was 504, I wanted a higher score and negative items deleted although most of them I had no idea why they were there because I never opened accounts with credit card. I went on internet to search for help and I found SUPREME the credit guru and I immediately contacted them through SUPREMECREDITSOLUTIONS23@GMAIL.COM OR TEXT+1 (614) 960-8079. We got started with the process with some few questions and a little display of competency as a proof of legitimacy. The good news is that they did all they promised to do (deleted the accounts, erased all the inquiries and eventually raised my score to a 750. Someone might be in similar situation that’s the reason I decided to do this. Cheers!”

Helpful Report

Posted 5 years ago

“Nightmare I was moved over in the middle from Knightsbridge to creditfix.. When I signed up I told them about all my creditors from the beginning..but v were still receiving letters from them..V told this to creditfix n they said to ignore them n send any letters to them by post.. V did all that .N now that v only had 6 months left of iva they r saying they r going to increase the iva for another 2 years cuz this last correspondence from the creditors they never received b4 so they have added it to the debt...N extended our plan to 2 more years..which is bulshit cuz v added all the creditors when v signed up...N they r saying they confirmed it with us b4 adding it on..which they Dint...bastards..don't recommend any1 using them...”

Helpful Report

Posted 5 years ago

“I was going through Iva process but got rejected was never given an option to make high payment to creditors never kept updated had phone up every day got told that someone will Call me back so now back To Square one thanks”

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Posted 5 years ago

“mmmm, very mixed reviews here, i was going to sign up, spoke to a very nice lady today, very helpful, , not sure what people are expecting , i have a large debt and was with another company, was on a DMP, and to be honest was not really happy with them, been on ssp since April, told the company who where unhelpful , i am hopefully going back to work in the next week or two, but only part time to start, phoned creditfix today, they were very helpful, told me i could go on an IVA, and it will cost me a lot less than my old DMP , and in five years i will be debt free, if this is true i will be very, very happy”

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Posted 5 years ago

“do not use ...i made this mistake and im now terminating my iva with credit fix ..alot of my creditors still have no paperwork from credit fix ..they are totally in the dark about my iva..they have still tried to take payment even though i put in writing about the termination ..then i get a letter stating they want 3 months bank statements ..i havent been with them 3 months yet ..i am not handing over my statements ..my circumstances are the same as the day i went with these ..they pass you around like a yo yo ..creditors are still writing ..still phoning ..they even have creditors on there that have never even heard of my name ...made up amounts tried adding £600 debt to a payday loan when it was only £100 hmmmm...so im now terminating and agreed a monthly repayment with all creditors DO NOT USE THIS COMPANY”

Helpful Report

Posted 5 years ago

“If you want a trouble free hassle free IVA do not use Creditfix. Nightmare They outsource so you cant understand on the phone, if you can get through that Is. They don't answer questions, like politicians they avoid questions. The complaints department as far as I see doesn't exist. Tried to complain few times and goes back to case worker. I Found the experience as stressful as having debts. When you get diary statement through, check it, they make a lot of it up. I'm Creditfix free, oh and debt free,”

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Posted 5 years ago

“Creditfix. Wouldn't go with them again Ever. They told when I was signing the papers that after 2.5 years they will help me to find a loan and I will have better credit score. After that time I rang them and they said the offer is not avaliable any longer. I wouldn't do it again. They want have look online on your bank statement. I'm single mum paying now £100a month with my 10.000 debts. I have now 2 years left with them .”

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Posted 5 years ago

“A person with the same name and date of birth as mine has been put onto my credit report as insolvency I have contacted credit fix and explained the account does not belong to me but they are not interested keep get passed to different people”

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Posted 5 years ago

“I am 2 payments away from completing a 6 year IVA, I was transferred from Knight Bridge to ceditfix and had no issues at all, I just pray my completion goes as easy”

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Posted 5 years ago

“This company Creditfix has made my father bankrupt after an initial mobile phone debt escalated. Creditfix had him paying a IVA, £700 monthly out of his wages over 3 years. He was rushed to hospital 2 years ago with failing heart and organs, he had to leave his job of over 40 years. Creditfix had collected £18,000 of a £20,000 debt though the IVA yet still made him bankrupt. He has nothing the Official Receiver is currently taking his pension..Credifix do NOT help people they pray on the vulnerable. Do Not Trust this company!!!”

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Posted 6 years ago

“Do not use this company - unfortunately I inherited them as I took out an IVA with another company who was bought up by them. They are shambolic, ruthless but totally in competent. I am going through a living hell at the hands of this shower and now they are trying to take my house away from me by applying to the Land Registry Office. Keep away from them.”

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Posted 6 years ago

Creditfix is rated 4.3 based on 1,975 reviews