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Creditfix Reviews

4.3 Rating 1,985 Reviews
82 %
of reviewers recommend Creditfix
4.3
Based on 1,985 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
Read Creditfix Reviews
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Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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I was put at ease the first time I contacted credit fix. They explained everything in plain English, so I knew what to expect. Every time I have Contacted since the deed has started, the team have been quick and efficient at answering any queries I have had.
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Posted 10 years ago
Customer service is very good ???? * helpful. Information you ask is good helpful service they give. Keep up the good work ????
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Posted 10 years ago
I entered a trust deep to protect my main assets I have found the staff at Creditfix to be very professional and helpfull My Company is now Insolvant and I lookforward to being completely debt free in two more years Thank you creditfix
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Posted 10 years ago
Couldn't have asked for any better customer service very informative and always willing to help answer any questions very pleased with the service so far
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Posted 10 years ago
My experience has been that all the negativity in my life has been turned around and enabled me to have a positive outlook to the future. When I couldn't find light at the end of the tunnel, this service has put things into perspective and order. The service has been friendly and professional and relatively stress free and has given me my life back. I can't praise highly enough. Getting my life back on track is something money just couldn't buy but this company has done just that.
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Posted 10 years ago
We are very pleased with the help and information we have been given, and always feel it is not too much when ever we call
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Posted 10 years ago
Good service, simple and clear communication. Staff helpful and proficient.
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Posted 10 years ago
Everything was dealt with easily quickly and hassle free.
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Posted 10 years ago
The staff have been helpful when having an queries but when we received our statements from Creditfix they were not exact with some untruths ie late in sending back forms but these were sent out to creditors giving them a bad impression of our contact with yourselves
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Posted 10 years ago
Friendly, helpful and supportive, highly recommended
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Posted 10 years ago
It would have been nice to be kept informed that we no longer had a specific person dealing with our cases. I realise you have more and more cases to deal with and can't allocate a single person to a case, fine, however as I said, it would have been courtesy to inform us of this as it's a difficult subject and when you've built up confidence in dealing with someone, to suddenly be told they're not dealing with you anymore is rubbish especially as I had to phone or email to be given this information.
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Posted 10 years ago
Very helpful staff, keeping you informed how things are going with your case. Making sure you are ok with things, always at the end of the phone if you have any problems, any paperwork that comes through the door that you don't understand, just give them a ring
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Posted 10 years ago
Have had no problems so far. I get a phone call every so often to see how it's all going and creditors do not pester me, and debts appear to be slowly coming down. I was with two debt recovery companies beforehand and they made the debt worse, so I feel relieved that things are finally working out.
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Posted 10 years ago
Professional helpful and understanding customer service
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Posted 10 years ago
Very good very helpful staff
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Posted 10 years ago
i have been with this company for over 1 year now and every thing has run smoothly no contact from any of my creditors would highly recommend them many thanks to your team great job well done.
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Posted 10 years ago
Very helpful in getting the trust deed up and running. Required assistance after second review and included this in letter but no one contacted me.
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Posted 10 years ago
Really happy with the service provided. Although can't always speak to the people you need to when calling up.
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Posted 10 years ago
I have been pleased with the service I received from creditfix.
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Posted 10 years ago
I'm fairly happy with the way my situation was dealt with. However. I'm disappointed with receiving letters "twice" indicating I was £300 owing the creditors. I have upped my monthly payment, hopefully to cover repayment to all my creditors. The two payments of £300 has, had caused hardship. In hindsight., I wish I never went with you. Regards Mark Spendlow
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Posted 10 years ago
Creditfix is rated 4.3 based on 1,985 reviews