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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Interesting price and fast delivery
Helpful Report
Posted 9 years ago
Great jeans good value keep up the good work will shop again many thanks
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Posted 9 years ago
Very fast delivery, great value for money...will shop again.
Helpful Report
Posted 9 years ago
the order I placed online was dealt with very quickly. I am pleased with the service I received
Helpful Report
Posted 9 years ago
Really nice Boss shirt at an excellent price. Quick and reliable delivery service with no fuss. Delivery price and returns policy can get a bit pricey if something doesn't fit, but this shirt was a bargain.
Helpful Report
Posted 9 years ago
Speedy delivery
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Posted 9 years ago
I bought a Ralph Lauren jacket for hubby. Arrived promptly and was just as described. Hubby loves it. Thanks X
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Posted 9 years ago
Delivery came quicker than Expected, will definitely shop from them again.
Helpful Report
Posted 9 years ago
bought a shoes, site shown that EU40, but it's 40 2/3 actually, too big for me, asking if possible to change as size 40, I think better using the sizing charge with different brands. It's my first time to purchased at CRUISE, not really satisfied at all, but fast shipment seems good.
Helpful Report
Posted 9 years ago
Bought 2 pairs of boots which as always were of the highest quality, fast delivery too.
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Posted 9 years ago
Easy website. Super fast deliver and fantastic packing. Overall great service . Thank you
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Posted 9 years ago
Everything was great
Helpful Report
Posted 9 years ago
Ordered belt size m,sent belt with a medium sticker but belt is an XL!!
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Posted 9 years ago
When buying a Gucci handbag online I would have expected this to come in a box rather that just wrapped in bubble wrap and a black bag.
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Posted 9 years ago
Fast delivery and good prices
Helpful Report
Posted 9 years ago
Great quality fast shipping
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Posted 9 years ago
I have not yet received my order which was placed last Wednesday evening, last message sent 25th sept. to say on my way from yodel but nothing as yet? I paid £5.99 p&p and expected better, used other sites and much better delivery times
Helpful Report
Posted 9 years ago
Not particularly at this moment. Had to return an item because it was of poor quality. Happy with the response from the representative who listened to my concerns and arranged an exchange. Will wait to make any further comment until I have received exchanged item
Helpful Report
Posted 9 years ago
Good service, the delivery service could be better.
Helpful Report
Posted 9 years ago
Good price
Helpful Report
Posted 9 years ago
CRUISE is rated 3.9 based on 11,541 reviews