CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item you sent me had stains, one of the shoes was missing a tag and there was a pen mark.”

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Posted 9 years ago

“My lovely dress arrived quickly and nicely packaged. Will definitely buy online again.”

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Posted 9 years ago

“Brands at great price and delivered on time”

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Posted 9 years ago

“Found a pair of jeans on cruise that I couldn't find for love nor money! Brilliant price and amazingly quick dispatch.”

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Posted 9 years ago

“Great service , great produrt”

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Posted 9 years ago

“Easy to order. Fast efficient delivery!”

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Posted 9 years ago

“Easy to navigate website, good pricing and quick delivery”

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Posted 9 years ago

“Quick delivery with accurate descriptions of items.”

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Posted 9 years ago

“Products come well packed and even bubble wrap and bags for both items only the best”

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Posted 9 years ago

“Ordered the t-shirts on Saturday morning and they were delivered on Monday afternoon. Excellent service.”

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Posted 9 years ago

“Quick delivery and product exactly as described”

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Posted 9 years ago

“Delivered my parcel fast”

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Posted 9 years ago

“Fast delivery great value and quality of goods”

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Posted 9 years ago

“I bought a few items from cruise come before I was expecting them amazing service thank you”

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Posted 9 years ago

“I'm very very happy with the cruise's product.”

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Posted 9 years ago

“Comes in nice bag and dint take to long for delivery”

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Posted 9 years ago

“Supplied me with a quality jacket, in double quick time.”

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Posted 9 years ago

“Well I understand that sometimes items do go out of stock, but unfortunately for me the items that went out of stock were the items I initially wanted. The rest were just added as I was browsing and thought 'oh seeing as I am paying a delivery charge, I may as well see how these items are.' I think when you cancel an item, you should give the customers a choice of whether or not they want the remainder... what if it was an outfit I wanted to put together? I feel like I paid a delivery charge for something I didn't really want (as I wanted the cancelled items more so). I hope this makes sense!”

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Posted 9 years ago

“good website, quick delivery.”

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Posted 9 years ago

“Fast and efficient service. Ordering made easy, no complications and help is always there if needed.”

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Posted 9 years ago

CRUISE is rated 3.9 based on 11,541 reviews