CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding service, kept advised of purchase at all stages, perfect packaging, great delivery, when I have to purchase designer wear they will be my first stop, the BEST ONLINE purchase ever made - Thank you CRUISE”

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Posted 9 years ago

“Great service”

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Posted 9 years ago

“Exchange & refunds are a nightmare.”

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Posted 9 years ago

“Quality products reasonable prices no hassle delivered to the door. What more does a working man need. Thank you very much cruise........”

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Posted 9 years ago

“Scuff marks on the right shoe. See photo attached. I will have to return them I'm afraid :(”

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Posted 9 years ago

“Bought a new pair of Gucci trainers they are stunning. Quick delivery, I will be back again.”

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Posted 9 years ago

“Delivery was very fast. Items are perfect!!”

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Posted 9 years ago

“Good quality clothing at a reasonable price”

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Posted 9 years ago

“Quick delivery item packed in cruise bag very nice”

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Posted 9 years ago

“Always a speedy delivery from ordering online. Only frustration is no matter how much the order costs there is still a delivery charge.”

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Posted 9 years ago

“xxxxxxxxxxxx”

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Posted 9 years ago

“Excellent service and quality clothing. Speedy delivery and would use again”

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Posted 9 years ago

“Fantastic customer services and I'm a regular in store in Belfast Victoria square and staff treat me fantastic from the day it opened”

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Posted 9 years ago

“My goods were delivered within a couple of days. I sent an item back and received a refund within a few days. Very very happy”

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Posted 9 years ago

“Excellent service and very good quality”

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Posted 9 years ago

“Didn't make it clear where to enter a promo code as I already had a card saved and didnt need to enter payment details. Emailed immediately after spending £330 to see if I could get the code added to my order (was still within promotion timeframe) and they didn't respond for 5 days only to be met by a short sentence explaining that nothing would be changed. We spend a lot of money with Cruise but I will be returning my order and won't be shopping again unless I absolutely have to.”

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Posted 9 years ago

“Very well packaged products, quick and easy online transaction . Great service .”

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Posted 9 years ago

“Available sizes are visible , you dont have to clik on each item to find out(same MILDERT,but no FLANNELS or Fashionesta).You can make more usefull sellections .not like Flannels or Fashionesta.Top brands are here , and on Mildert they are missing ... etc.”

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Posted 9 years ago

“Excellent choice of top designer brands, very professional delivery, 5 star.”

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Posted 9 years ago

“delivery of goods was excellent pity u couldn't supply a bigger size”

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Posted 9 years ago

CRUISE is rated 3.9 based on 11,541 reviews