CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy transaction, good delivery, no issues with the product.”

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Posted 7 years ago

“Brought a pair of gucci ace sneakers high premium high quality. Brought on a Saturday surprisingly got them delivered next day on sunday so top marks.”

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Posted 7 years ago

“Good fast delivery and keep me updated with everything that was happening with my order.”

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Posted 7 years ago

“Fast service”

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Posted 7 years ago

“Brilliant quality and a very fast delivery service, I would definitely shop with Cruise in the future.”

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Posted 7 years ago

“Purchased the stone island ghost collection parka. One of my favourite jackets I have now, fits perfect and looks fantastic. Great online service. Cheers.”

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Posted 7 years ago

“£7.99 delivery that takes over 7 days to come and delivery date changes. Parcel tracker doesn’t work. Horrible organisation. Only good thing is the clothes”

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Posted 7 years ago

“Wrong cp company t shirt sent had to return”

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Posted 7 years ago

“Great service even better clobber!”

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Posted 7 years ago

“Should offer free delivery for any order like most other companies do.”

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Posted 7 years ago

“Very happy alround. Recommend.”

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Posted 7 years ago

“Excellent service, always very fast delivery would highly recommend”

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Posted 7 years ago

“Paid £9.99 for next day delivery and got it THREE days later. Not very good with communication.”

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Posted 7 years ago

“Unfortunately the item I purchased with next day delivery had to be returned as it was too small .. I will be grateful for a full refund including postage for return ..thank you”

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Posted 7 years ago

“Ordered a small got an extra large . Took over a week to come even know I payed £7 delivery. Iv been a regular buyer on cruise but this last while you can see the standers slip . Probably because sports direct have took it over . Definitely wouldn’t recommend!!!”

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Posted 7 years ago

“Wasn’t in a Gucci bag. Came in a Flannels bag. Not happy about it”

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Posted 7 years ago

“Received item, complained about it still waiting on reply after sending photos in today.”

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Posted 7 years ago

“Excellent customer service”

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Posted 7 years ago

“Your returns address does not exist any more. Sold by sports direct back in June. Get your website updated.”

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Posted 7 years ago

“After spending some £600 on 2 pair of shoes this company had the audacity to ask for £6.99 delivery Absolutely mind blowing Disgusting”

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Posted 7 years ago

CRUISE is rated 3.9 based on 11,541 reviews