CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

Tell us how CRUISE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There should be a free delivery over a certain amount spent”

Helpful Report

Posted 5 years ago

“Quality service as always 👌🏻”

Helpful Report

Posted 5 years ago

“I am very disapponted :(, ordered luxury Valentino bag. It came in poor thin bag without any protection material, it was scratched as bag got damaged. But also i got very disapointed as such a luxurious item came without original valentino box, it came in a very thin package like items from Aliexpress.”

Helpful Report

Posted 5 years ago

“Happy with service”

Helpful Report

Posted 5 years ago

“Fantastic class A”

Helpful Report

Posted 5 years ago

“Paid for next day delivery before 6pm and still takes two days”

Helpful Report

Posted 5 years ago

“Excellent shopping experience!”

Helpful Report

Posted 5 years ago

“Excellent products, great discounts and superb delivery service.. what more can you ask for !”

Helpful Report

Posted 5 years ago

“Great value very good selection good service quick delivery safe payments very happy”

Helpful Report

Posted 5 years ago

“Ordered 2 Barbour jackets one black other grey for choice but loved them both so kept them both.. ordered a size 10 fits perfect maybe just long on sleeve.. Happy with my buys..🤗”

Helpful Report

Posted 5 years ago

“Great sandal!”

Helpful Report

Posted 5 years ago

“Wrong item sent. Customer service extremely unhelpful and it cost me a small fortune to return item. Will not be shopping here again!”

Helpful Report

Posted 5 years ago

“Excellent service when purchasing items not the same unfortunately when returning items.”

Helpful Report

Posted 5 years ago

“I contacted as one of the products I received was marked when it arrived. I contacted customer services and they just said send it back with no apology for the inconvenience. On top of this the postage was not included so I have to pay because you are unable to keep your products clean which is poor customer service.”

Helpful Report

Posted 5 years ago

“Excellent quality and fast delivery of my items, brill packaging , also good savings in the sale thank You”

Helpful Report

Posted 5 years ago

“Fantastic would order again”

Helpful Report

Posted 5 years ago

“Snelle verzending en perfecte artikelen”

Helpful Report

Posted 5 years ago

“Great service, received the item within a couple of days - always come well presented too!”

Helpful Report

Posted 5 years ago

“Sweatshirt for my grandson’s birthday but I know it will be perfect as he has one already.”

Helpful Report

Posted 5 years ago

“Excellent Customer Service”

Helpful Report

Posted 5 years ago

CRUISE is rated 3.9 based on 11,541 reviews