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CRUISE Reviews

3.9 Rating 11,537 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,537 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Prompt and efficient delivery
Helpful Report
Posted 5 years ago
Great present for nephew and gd delivery excellent service
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Posted 5 years ago
I dont like having to pay for return postage if an item is not suitable .
Helpful Report
Posted 5 years ago
Absolutely terrible won’t be ordering from use again
Helpful Report
Posted 5 years ago
Received a damaged product
Helpful Report
Posted 5 years ago
products came very quickly very happy with my order thankyou
Helpful Report
Posted 5 years ago
Great merchandise quick and fast on time delivery
Helpful Report
Posted 5 years ago
quick shipping,,,reliable products,,, x
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Posted 5 years ago
Great service online and in store!
Helpful Report
Posted 5 years ago
Everything was perfect from cruise.
Helpful Report
Posted 5 years ago
Easy to order & fast delivery. The only negative I would have, is that when purchasing an item over £400, Delivery should always be free.
Helpful Report
Posted 5 years ago
Brilliant website, fast delivery, well packaged and all in all great service.
Helpful Report
Posted 5 years ago
Excellent service, delivery as estimated.
Helpful Report
Posted 5 years ago
Easy and arrived quickly
Helpful Report
Posted 5 years ago
I placed an order on July 27th and today is the day that I haven’t received the goods, also I sent an email to customer service and haven’t received a response yet as well
Helpful Report
Posted 5 years ago
Didnt recieve my t shirt
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Posted 5 years ago
Excellent service
Helpful Report
Posted 5 years ago
Fast delivery,item exactly as described,very happy with my purchase and will definitely be Cruising again.
Helpful Report
Posted 5 years ago
Amazing quality and fantastic service and delivery very pleased
Helpful Report
Posted 5 years ago
Quick service . Top came but too small, sent back to exchange for another one, very quick response. Thankyou.
Helpful Report
Posted 5 years ago
CRUISE is rated 3.9 based on 11,537 reviews