CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 5 years ago

“Fast delivery,item exactly as described,very happy with my purchase and will definitely be Cruising again.”

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Posted 5 years ago

“Amazing quality and fantastic service and delivery very pleased”

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Posted 5 years ago

“Quick service . Top came but too small, sent back to exchange for another one, very quick response. Thankyou.”

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Posted 5 years ago

“Ordering online etc was very easy but went to flannels to collect and it was very short staffed waiting approx 20 mins to let someone know I was in to collect my parcel”

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Posted 5 years ago

“Top quality , very fast delivery (came a day earlier than expected)”

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Posted 5 years ago

“Excellent service got my order quicker than expected. Great high quality selection of goods. Overall fantastic 👍😃”

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Posted 5 years ago

“Great service ordered online and within a couple of days my item was delivered, with regular updates by email”

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Posted 5 years ago

“Everything was perfect with order. Thanks”

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Posted 5 years ago

“Amazing service! Fast delivery ❤️”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Received my dress within a few days if ordering. Dress is exactly as described. I was kept informed of status of delivery. Excellent service”

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Posted 5 years ago

“I shop here a lot and I don’t seem to get any discount and would like some sort of discount”

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Posted 5 years ago

“My wife and I loved the Giuseppe's they arrived on time and very well priced thank you”

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Posted 5 years ago

“Easy to order, fast delivery”

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Posted 5 years ago

“Good all round service and quick”

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Posted 5 years ago

“Received the moschino blazer dress it’s absolutely gorgeous very well made fits like a glove very happy indeed much easier ordering online and great bargains”

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Posted 5 years ago

“Quick and easy website to use. I loved my trainers and would recommend shopping with yourselves again. Delivery charges could be less with the price of the items.”

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Posted 5 years ago

“Missing a polo shirt and sent out wrong trainers . Waiting response since Friday no feedback! Horrible service”

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Posted 5 years ago

“Jacket did not fit - charged a tenner to return it to Cruise. Disgraceful that online shopping company does not pay for returns.”

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Posted 5 years ago

CRUISE is rated 3.9 based on 11,541 reviews