Login
Start Free Trial Are you a business?? Click Here

CRUISE Reviews

3.9 Rating 11,534 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,534 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
47
Anonymous
Anonymous  // 01/01/2019
E few years now that I’ve buying online from CRUISE no disappointments. Thanks
Helpful Report
Posted 4 years ago
My delivery came the next day I didn’t expect this. It was packed very kindly and carefully. I loved my trainers.
Helpful Report
Posted 5 years ago
Happy with order and service excellent quality top
Helpful Report
Posted 5 years ago
My 12 year old boy just received his first stone island jacket, I am from the bottom of my heart grateful to cruise to make this happen, all the beautiful wrapping he is over the moon has not stopped wearing hi nee jacket. Thankyou Cruise Kind regards Gavins Mummy
Helpful Report
Posted 5 years ago
Excellent service and quick delivery
Helpful Report
Posted 5 years ago
Great servise asper
Helpful Report
Posted 5 years ago
Very quick delivery as alays from cruise, used them time and time again, nothing bad to say. Highly recommend
Helpful Report
Posted 5 years ago
Best service I have had online easy to use website and app also very satisfied with my delivery thank you so much
Helpful Report
Posted 5 years ago
Best shop and service ever 10/10
Helpful Report
Posted 5 years ago
Good selection, great offers instore and online
Helpful Report
Posted 5 years ago
Absolutely brill service. Ordered on a Saturday, arrived Monday. Sadly item didn’t suit me so returned and received a refund on Friday the same week! Definitely recommend Cruise and will be ordering soon again without doubt. Thanks and keep safe everyone 😎
Helpful Report
Posted 5 years ago
Excellent service beautiful clothes 5 ⭐️
Helpful Report
Posted 5 years ago
Fast delivery. Item just as described. Really happy with purchase.
Helpful Report
Posted 5 years ago
Great service, delivery very quick, everything looked and fitted perfect, exactly as described on the website. This was my second time to buy online and would definitely purchase again.
Helpful Report
Posted 5 years ago
My first purchase of designer for a while. Our anniversary so I thought what the hell. Great buying experience and rapid delivery Highly recommended
Helpful Report
Posted 5 years ago
Quick delivery. Perfect 👌
Helpful Report
Posted 5 years ago
Received order on the day requested. Parcel well wrapped and easy to open. Delivery driver polite and followed Social distancing guidelines. Small gripe, order used to be delivered in Cruise bag.
Helpful Report
Posted 5 years ago
Spot on,i used next day delivery for extra money but was delivered next day unlike another site i used which arrived too late before i had to leave for work abroad
Helpful Report
Posted 5 years ago
Great fast postage
Helpful Report
Posted 5 years ago
Excellent service
Helpful Report
Posted 5 years ago
CRUISE is rated 3.9 based on 11,534 reviews