CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Im Delighted with Cruise Shopping everything i buy is good quality and great service.”

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Posted 4 years ago

“Gr8 service”

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Posted 4 years ago

“I recommend”

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Posted 4 years ago

“Excellent customer service and competitive prices. Delivered very quickly. Very Happy Customer .Thanks”

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Posted 4 years ago

“Really fast delivery items exactly as described”

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Posted 4 years ago

“Great service every time. On this occasion sent back for a refund and got notified the next day! Thanks again Cruise!”

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Posted 4 years ago

“I ordered some jewellery and when they came it wasnt what I expected. I sent it back a d it was refunded in my bank within a couple of days. Absolutely brilliant. Would recommend them highly.”

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Posted 4 years ago

“The item I bought was as described and delivered on time, very happu”

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Posted 4 years ago

“Delivery was spot on no issues product was as it was seen on the web site I will order again from them”

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Posted 4 years ago

“Excellent sales and service! Item came well packaged and protected. Great service👌”

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Posted 4 years ago

“Amazing place to shop”

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Posted 4 years ago

“Everything i order always comes in tip top condition packed well 👌”

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Posted 4 years ago

“I have been shopping at Cruise for 20 years and have never had complaint. This month I have had both Balmain and Westwood jeans. I was thrilled as they are a fantastic fit.”

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Posted 5 years ago

“Always had good service and value for money from cruise. Bought a few items last week unfortunately one item had to be returned....nothing wrong just didn’t like when they arrived...waiting on refund.”

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Posted 5 years ago

“Although I had to return item the service was quick and efficient I would not hesitate in shopping with Cruise again”

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Posted 5 years ago

“Great choice of clothes & delivery is fast. Great that you often have discounts on as im more than likely to buy more items if there is a discount.”

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Posted 5 years ago

“Magic service. Magic delivery times. Magic items.”

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Posted 5 years ago

“Excellent service, effortless and very quick delivery”

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Posted 5 years ago

“Fantastic correspondence via email. Super fast delivery of my fabulous new Alexander McQueen trainers”

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Posted 5 years ago

“Hello! The shoes i bought was to big, i ordered size 41 and i want to change it to 40. Please help me”

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Posted 5 years ago

CRUISE is rated 3.9 based on 11,534 reviews