CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for a fast efficient and informed service”

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Posted 5 years ago

“Can’t fault them product perfect and delivery was speedy.”

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Posted 5 years ago

“quick delivery”

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Posted 5 years ago

“Good experience Fast delivery Thanks”

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Posted 5 years ago

“Brilliant service extra quick delivery would highly recommend”

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Posted 5 years ago

“Ordered a Armani shirt, delivered within 3 days and came in a well packaged parcel.”

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Posted 5 years ago

“Always got a good selection to pick from , quick delivery but a bit pricey”

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Posted 5 years ago

“My wife was delighted with the service received from Cruise.She has always “loved” them and this was our first online shop using them.They did not disappoint. Delivery and pricing was excellent,thanks and all the best”

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Posted 5 years ago

“Superb quality excellent service and delivery 1st class!!!”

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Posted 5 years ago

“Great app very easy to use. Good prices. Description of clothes are perfect. Delivery extremely fast took 3 working days to get to Ireland. Fantastic service”

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Posted 5 years ago

“Great product Great service”

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Posted 5 years ago

“Fast efficient service good product”

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Posted 5 years ago

“Great service, quick delivery and well presented.”

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Posted 5 years ago

“Excellent service from purchase to delivery. The returns policy is easy and uncomplicated. I enjoy shopping with Cruise and recommend the experience.”

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Posted 5 years ago

“Great service very happy”

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Posted 5 years ago

“Service as always was 5*, delivery very quick and was kept up to date from start to finish. Will call again. Many thanks”

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Posted 5 years ago

“Arrived next day as promised. Excellent quality.”

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Posted 5 years ago

“Haven’t bought anything from your company for ages due to poor or absolutely no customer service and lack of service from your staff in stores. I actually went into Glasgow cruise to buy this purchase at full price and due to lack of help and anyone actually being bothered to serve or assist anyone. I didn’t. Your online service was quick and easy to use. I Would possibly consider shopping again with you this way as I feel I’ve had as much interaction if not more with this service.”

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Posted 5 years ago

“Great product and great delivery”

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Posted 5 years ago

“Great items, arrived quickly. Well dobe Cruise. I will order again and again!”

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Posted 5 years ago

CRUISE is rated 3.9 based on 11,534 reviews