CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

Tell us how CRUISE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 2 items unfortunately one was undersized and had to return it but the other was perfect fit. I was promptly refunded which is very satisfying.”

Helpful Report

Posted 4 years ago

“Very quick delivery, would recommend”

Helpful Report

Posted 4 years ago

“Great service with goods delivered ahead of schedule. Never a problem ordering from Cruise.”

Helpful Report

Posted 4 years ago

“Fast shipping!”

Helpful Report

Posted 4 years ago

“Amazing service and very quick delivery, I ordered Alexander McQueens for my daughter but they were too small, I sent them back on the Friday to exchange to the next size up and they arrived on the Monday,”

Helpful Report

Posted 4 years ago

“I really enjoyed the user-friendly way of placing the order and I was amazed about how fast everything was dealt. Excellent service and I will use it again! Very professional from a-z.”

Helpful Report

Posted 4 years ago

“Good quality clothing with a very fast delivery”

Helpful Report

Posted 4 years ago

“Always top quality & fast delivery. Best choice for designer brands.”

Helpful Report

Posted 4 years ago

“Excellent online service. Great selection of products. Very speedy delivery.”

Helpful Report

Posted 4 years ago

“Fast delivery service Clothes as always are top quality”

Helpful Report

Posted 4 years ago

“Amazing !!!! Placed a order Sunday afternoon and had my delivery Monday night”

Helpful Report

Posted 4 years ago

“Great service and super fast delivery. Thank you”

Helpful Report

Posted 4 years ago

“great deal and fast delivery”

Helpful Report

Posted 4 years ago

“Very good service.I recomend this store.”

Helpful Report

Posted 4 years ago

“Always great service and delivery will continue using”

Helpful Report

Posted 4 years ago

“Great delivery”

Helpful Report

Posted 4 years ago

“Really happy with the swift service.”

Helpful Report

Posted 4 years ago

“Ordered shoes for my boyfriends birthday. They came looking like they had been worn. However, customer services were amazing in resolving the issue very efficiently. Organised free pick up of the faulty item and sent out a replacement ASAP. Ordered from cruise before and never had a problem before so understandably mistakes happen but amazing customer service from Laura.”

Helpful Report

Posted 4 years ago

“My daughter is very pleased with her jumper 😊”

Helpful Report

Posted 4 years ago

“First class.Easy ordering and fast postage.Whats not to like?”

Helpful Report

Posted 4 years ago

CRUISE is rated 3.9 based on 11,534 reviews