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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
very happy with my purchase
Helpful Report
Posted 8 years ago
Fast service
Helpful Report
Posted 8 years ago
very happy with the service
Helpful Report
Posted 8 years ago
Super quick delivery and my jumper came in a lovely Cruise cloth pouch
Helpful Report
Posted 8 years ago
Have a very quick delivery, enjoy getting ordered as fast as possible 👍🏻
Helpful Report
Posted 8 years ago
Excellent shopping experience. Products are high end and well priced. Dispatch and delivery very fast. Couldn't be happier with the service.
Helpful Report
Posted 8 years ago
Fast delivery and great products as always
Helpful Report
Posted 8 years ago
very well packaged and arrived very quickly
Helpful Report
Posted 8 years ago
I ordered a jacket n it arrived in 2 days, plus you’s have a great range of names to choice from
Helpful Report
Posted 8 years ago
Fantastic prices with the discounts as well! Very fast delivery! Easy to use website! 5*!
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Posted 8 years ago
The best shop in uk
Helpful Report
Posted 8 years ago
I have always received top class attention when shopping in my local Edinburgh branch of cruise. The staff are always helpful and patient, never feel rushed.
Helpful Report
Posted 8 years ago
Very speedy response / delivery & quality
Helpful Report
Posted 8 years ago
Delivered on time and good quality
Helpful Report
Posted 8 years ago
Fantastic prompt service and very well packaged
Helpful Report
Posted 8 years ago
Excellent delivery and tracking service.
Helpful Report
Posted 8 years ago
Good service, item great condition, proper wrapped,
Helpful Report
Posted 8 years ago
Got a great deal during your sale delivery was delayed though but happy with the item
Helpful Report
Posted 8 years ago
Great service as always quality clothing use Cruise all the time if it be on line or in store Thanks
Helpful Report
Posted 8 years ago
Ordered a jacket for my son for Christmas that he had been after for ages, got it in 3 days nicely packed
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews