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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Delivery charge always puts me off ordering but I must say you pay for the service and it's always arrives the next working day and well packaged.. Thank you
Helpful Report
Posted 8 years ago
Order came after 3 days very happy
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Posted 8 years ago
Great products, great prices, great service. Enough said
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Posted 8 years ago
Easy to navigate website, great selection of items to choose from, delivered within 3 days. Would definitely use again
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Posted 8 years ago
Every thing went as smoth as I dreamt about.
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Posted 8 years ago
The quality of the products and brands available is fab. The delivery times and packaging of items are amazing. Web site is really easy to navigate. Great customer services. Thanks 🙏🏼
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Posted 8 years ago
Perfect delivery timing and and could tell products packaged with time and care . Excellent as always
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Posted 8 years ago
The quality of clothes
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Posted 8 years ago
Present for my daughter boyfriend came on time thank you
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Posted 8 years ago
Quick delivery and good quality of goods
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Posted 8 years ago
The speed at which the delivery came!
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Posted 8 years ago
The item I need was in stock and delivery was quicker than expected. All in all excellent service.
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Posted 8 years ago
Amazing choice in style and fantastic pricing and almost next day delivery. Great work guys and I will definitely be using cruise in the future and recommending to anyone who will listen
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Posted 8 years ago
Very fast delivery to Sweden!
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Posted 8 years ago
I was informed with the whole process of purchase to delivery by way of email. The delivery cost was a little pricey but my item arrived the next working day.
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Posted 8 years ago
Brilliant on line service, product was delivered at exact time it said it would be. Really happy with the speed and quality of goods.
Helpful Report
Posted 8 years ago
Great accessibility and easy site. Great paying method and really fast checkout, mailed me with all the updates of where my parcel was. Really happy and will certainly be at cruise shop and website again
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Posted 8 years ago
Ordered one day received the next excellent service would highly recommend.
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Posted 8 years ago
Online service is great, shop a lot with you, but mainly in store at Glasgow as staff are always brilliant, helpful and friendly. You should do free delivery on over an amount and a loyalty rewards scheme of some sort for the ultimate clothing store. Cheers and always a pleasure.
Helpful Report
Posted 8 years ago
Quick and easy to order online, regular updates through email and delivered on time.....excellent
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews