CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and quick delivery.”

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Posted 6 years ago

“Excellent as always”

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Posted 6 years ago

“Professional quality service”

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Posted 6 years ago

“Very swift delivery & everything arrived well packaged.”

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Posted 6 years ago

“Very good service, range of products. Always first choice for designer clothing.”

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Posted 6 years ago

“great products, service and price”

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Posted 6 years ago

“Great service and quick delivery”

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Posted 6 years ago

“Quick and easy shipping and a lovely stone island coat.just whst I was looking for.will be back soon”

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Posted 6 years ago

“Excellent store, shop regularly online. Fantastic service.”

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Posted 6 years ago

“Delivery came pretty quick and still in good ocndition, always been a reliable service.”

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Posted 6 years ago

“Speedy delivery, well packaged. Good quality items”

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Posted 6 years ago

“Fast shipping, goods in line with the order and good price”

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Posted 6 years ago

“It was my first purchase, I ordered Kenzo shoes to be picked up at pickup point. It gave the delivery detail progress until it arrived. Very quick and straight forward. Cruise carries a great brands and sometimes gives better discount price (I had mine with extra 20% sale price).”

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Posted 6 years ago

“Fast efficient delivery . Love the items received .”

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Posted 6 years ago

“Easy to shop online and goods arrived quickly and well packaged”

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Posted 6 years ago

“I have brought several items of Cruise over the years and never had a problem. The only problem i had this time was DPD the delivery company they use. We wasn't in and they just chucked the parcel over my fence resulting in damaging the box. Luckily only a trainer box but a lot of items from cruise are expensive items so for £6.99 delivery i would expect better service.”

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Posted 6 years ago

“Great service and price”

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Posted 6 years ago

“Excellent customer service, prompt delivery, quality products.”

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Posted 6 years ago

“Choice, Quick, Big deal,”

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Posted 6 years ago

“Great choice of brands and great service both in store and online. A pre paid or reduced returns service would make it even better for online orders and would increase my volume of purchases.”

Helpful Report

Posted 6 years ago

CRUISE is rated 3.9 based on 11,534 reviews