CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I live in Dubai and got my order within 1 week over the busy Christmas spell. Great service. Thank you”

Helpful Report

Posted 5 years ago

“T-shirt arrived quickly. Good quality. Happy with purchase”

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Posted 5 years ago

“Excellent service. Ordered a jacket late on Friday 20th December and it was delivered on Xmas eve at 09.30 approx!! Didn’t think we would have for Xmas, very happy son 😊😊”

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Posted 5 years ago

“Great shop to buy the wife and kids all the latest designer clothing bags and shoes. Staff at premium Glasgow are first class.”

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Posted 5 years ago

“Excellent clothing & best service as always. Thank you Cruise x”

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Posted 5 years ago

“My son loved his tracksuit, delivered the items exactly when they said they would. Would use cruise again with out a doubt.”

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Posted 5 years ago

“Shopping with cruise has been a pleasure, the experience was good. The whole process was easy and straightforward and the delivery was quicker than I expected.”

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Posted 5 years ago

“Good fast delivery. Arrived a day earlier than expected. Product was exactly as expected. Great value and service”

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Posted 5 years ago

“Brilliant service as usual and the 20% off for my birthday was an added bonus fantastic”

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Posted 5 years ago

“After a problem with shipping, the customer service was very good in communication and problem solving. I'm very satisfied with my product.”

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Posted 5 years ago

“Nice website easy to to find what your looking for. when dispatched carrier keeps you well informed and it was a quick delivery”

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Posted 5 years ago

“Great customer service. I had paid for next day delivery, but Unfortunately it was not delivered in the timescale probably due to Christmas. Cruise refunded me my postage, which was great!”

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Posted 5 years ago

“Great service , ordered online and my order was delivered the next day. Thank you”

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Posted 5 years ago

“Great service from start to finnish.”

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Posted 5 years ago

“After ordering some trainers, I looked at reviews online and was really worried. The service I received however was excellent. Regular updates via text and quick turnaround. Product arrived in excellent condition and in nice dust bag. My only criticism is the in avoidable delivery charge, there should be a free option for delivery to shop/collection point like most other stores do. I would definitely use again based on this purchase! Thank you :)”

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Posted 5 years ago

“Excellent quick service”

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Posted 5 years ago

“Speedy delivery, and the added bonus of the jacket I wanted was in the sale.”

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Posted 5 years ago

“Amazing service..super fast delivery..thanks 😊”

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Posted 5 years ago

“Fast and efficient,kept informed with every stage of delivery”

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Posted 5 years ago

“Brilliant prices and fast delivery”

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Posted 5 years ago

CRUISE is rated 3.9 based on 11,534 reviews