CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really fast delivery even though it is Christmas time.”

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Posted 5 years ago

“Good service.”

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Posted 5 years ago

“Excellent service 👍🏻”

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Posted 5 years ago

“Fantastic service .”

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Posted 5 years ago

“Item arrived in very well packaging including coat hanger, material is of good quality however I feel for what you are paying already delivery should be cheaper”

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Posted 5 years ago

“Top arrived promptly. I was kept well informed regarding delivery.”

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Posted 5 years ago

“Always happy with service , delivery and quality of goods”

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Posted 5 years ago

“My grand son loved his scarf thank you very much”

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Posted 5 years ago

“Fast delivery”

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Posted 5 years ago

“Very good to deal with”

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Posted 5 years ago

“That I have ordered always comes in a few days and never with delay, great variety of many choices in clothes and brands. Always in the first choices for online shopping. The only thing you might want to improve is the mobile app.”

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Posted 5 years ago

“Belt was did not fit and on further consideration decided I no longer wanted it. Returned by post and received refund promptly. Happy consumer 😊”

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Posted 5 years ago

“Very good service will be shopping here again👍🏻”

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Posted 5 years ago

“Got exactly what I was looking for! Great & fast service. I ordered next day delivery although slightly late at night and didn’t expect it to arrive next day but it did. Will definitely shop via the cruise app again!”

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Posted 5 years ago

“Great service first item too small returned and next item came very quickly only downside I had to pay to return but otherwise very happy”

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Posted 5 years ago

“Excellent service, order acknowledged and dispatched very quickly.”

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Posted 5 years ago

“Excellent service and all items very good quality”

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Posted 5 years ago

“Placed my order and within a few days heard my item was on its way and gave me a time slot and options if I wasn’t in as far as I’m concerned very good service indeed”

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Posted 5 years ago

“Great service, delivery always spot on time”

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Posted 5 years ago

“Great service, always delivered on time, massive variety”

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Posted 5 years ago

CRUISE is rated 3.9 based on 11,534 reviews