CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

Tell us how CRUISE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my clothing”

Helpful Report

Posted 5 years ago

“Top class service can’t fault the service delivery fast and very pleased with service”

Helpful Report

Posted 5 years ago

“Having read some of the reviews I was nervous of ordering but Cruise have been excellent. I spoke to customer services before ordering and they were very helpful. Item arrived exactly as promised and at a bargain price.”

Helpful Report

Posted 5 years ago

“Excellent site . Would recommend . Quick delivery and easy to return .”

Helpful Report

Posted 5 years ago

“very good quality product delivered quickly”

Helpful Report

Posted 5 years ago

“Good review, however we still haven't recieved our voucher 2 weeks on after spending over £500”

Helpful Report

Posted 5 years ago

“Ordered Gucci trainers didn’t fit so returned and got another pair sent out all within a week turnaround! Superb service 👍🏼”

Helpful Report

Posted 5 years ago

“co deliver free on orders over £80”

Helpful Report

Posted 5 years ago

“Couldn’t fault anything to do with my purchase. Well packaged and quick. I’ll be back soon. 👍🏻”

Helpful Report

Posted 5 years ago

“Purchased on line, returned and refunded with no issues, all within 5 days, excellent service”

Helpful Report

Posted 5 years ago

“Great service to match the great products.”

Helpful Report

Posted 5 years ago

“Superb Thankyou cruise”

Helpful Report

Posted 5 years ago

“Classy product and good service”

Helpful Report

Posted 5 years ago

“Service and delivery great however delivery packaging poor”

Helpful Report

Posted 5 years ago

“Excellent Service and delivered on time. So pleased with the items I ordered. Will definitely be shopping here again”

Helpful Report

Posted 5 years ago

“Great price for trainers and never seen any like them before”

Helpful Report

Posted 5 years ago

“Great service and great prices of top brands”

Helpful Report

Posted 5 years ago

“I've used Cruise a few times now and find it easy to shop for quality clothes. Delivery is spot on, and I'll continue to use ou web site for further orders. Many Thanks”

Helpful Report

Posted 5 years ago

“Have ordered often over the last 5 years, my last order I had to return my items as they didn’t fit , I sent my parcel Monday and by Tuesday afternoon my refund including my original postage charge was sat in my pending box of my PayPal account. I had to pay for the return postage but as they have refunded me everything and it’s moved so quickly I would happily do it again. As always super happy with service.”

Helpful Report

Posted 5 years ago

“Ordering was easy and my order arrived very quickly. Will use again. Only issue was the security tag was left on but I popped into the Cruise shop who removed it without ant fuss. Perhaps not so easy if you don't have a Cruise shop nearby.”

Helpful Report

Posted 5 years ago

CRUISE is rated 3.9 based on 11,534 reviews