CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 5 years ago

“Hi great delivery service and lovely product only down side for me with it being a chrimbo pres would have loved a gift bag didn’t mind if there was an option to buy I would have done”

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Posted 5 years ago

“Excellent service. Fast and secure”

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Posted 5 years ago

“excellent customer service.😀”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Very good service easy to exchange would recommend cruise to anyone .”

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Posted 5 years ago

“Fast delivery. Garment was lovely.”

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Posted 5 years ago

“Almost the first place I go and never disappointed, next day delivery got me out of a hole for a Christmas night out ... cheers cruise !”

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Posted 5 years ago

“Great service as always”

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Posted 5 years ago

“A great a shop with all the top brands.always have plenty of stock,never been let down,good delivery service as well always get your order within 48hours.i recommend friends to shop at cruise.”

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Posted 5 years ago

“Felt I have to return back on to the review page as I complained about not receiving my voucher. I then sent cruise an email about there reviews page and how mostly everyone else has had been treated with the same problem. I have just this minute checked my email and I have received the voucher for the £100. As I reviewed at my dissatisfied customer service I had to put my review on the page to let the people know that they should check their email and see if they have received it. Good luck everyone!”

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Posted 5 years ago

“Great customer service.quick delivery and good quality.”

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Posted 5 years ago

“PERFETTO Everyting went perfekt”

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Posted 5 years ago

“Easy to order delivered on time very happy customer”

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Posted 5 years ago

“Fantastic service very happy with purchase.”

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Posted 5 years ago

“Order arrived quickly. Thought I would have got dilivery free after spending £650.”

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Posted 5 years ago

“Product just as l had hoped. Quick delivery. Absolutely delighted”

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Posted 5 years ago

“great service quick delivery”

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Posted 5 years ago

“Very efficient and arrived on date and time stated”

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Posted 5 years ago

“Coat fits well”

Helpful Report

Posted 5 years ago

CRUISE is rated 3.9 based on 11,534 reviews