CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great clothes, great sale & quick delivery”

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Posted 9 years ago

“I was given a voucher code for 20% discount for my Birthday, when I tried to use the code towards my purchase it was not being accepted. WHY give me the code when it can't be used?”

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Posted 9 years ago

“Good service, quick delivery.”

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Posted 9 years ago

“I made an order and got my shoes two days later in perfect condition (both the box and the shoe)”

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Posted 9 years ago

“Excellent customer service and delivery,the option of store delivery would be better. More special offers.”

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Posted 9 years ago

“Very fast delivery and a+++ service”

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Posted 9 years ago

“Dear reader I have sent several mails regarding my refund and so far I have to admit that is not all good ... in generally customers do expect at least an answer to their questions within a reasonable time. So please urgently provide me with an update regarding the deposit of my refund. Nejla”

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Posted 9 years ago

Hi, I have looked in to this and can see a full refund was issued on the 13/3/17. Please accept my apologies for any inconvenience which may have been caused by this. Kind regards, Cruise.

Posted 9 years ago

“The goods is very good but clear the customs in Chinais terrible.”

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Posted 9 years ago

“Order was available and shipped out fast”

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Posted 9 years ago

“Sale was easily processed without hassle”

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Posted 9 years ago

“Contacted regarding faulty item - 5 days later no reply!”

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Posted 9 years ago

“Easy to order online. Fast and upmarket delivery. Top notch clobber. What more can a man ask for?”

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Posted 9 years ago

“Good quality clothes at a reasonable price.”

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Posted 9 years ago

“Great savings on sale items and was told approx 5 working days for delivery. Was delivered with in 2 days.”

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Posted 9 years ago

“Always up to date with quality clothes and service”

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Posted 9 years ago

“Designer brands on sale, got a few good bargains. Smooth transaction.”

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Posted 9 years ago

“My son Loved the jacket, would have been a 5 but security tag was left on there for had to go into town to get removed so it could be worn for Birthday dinner.”

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Posted 9 years ago

“Had the jacket i wanted in stock with quick delivery and even better got 20% off with a birthday voucher they sent me”

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Posted 9 years ago

“Excellent customer service & quick delivery”

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Posted 9 years ago

“Very fast delivery. I' am very happy”

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Posted 9 years ago

CRUISE is rated 3.9 based on 11,541 reviews