CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good range of clothes, excellent communication and delivery is spot on”

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Posted 9 years ago

“Quick delivery”

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Posted 9 years ago

“Great service and quick postage thank you”

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Posted 9 years ago

“They have an excellent service”

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Posted 9 years ago

“Excellent service and quick delivery. Packaging was great and communication was spot on. Product was as described.”

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Posted 9 years ago

“Cruise were excellent! they had the size of t-shirt I want in stock and had it mailed out to me the next day after making the order, also I was very impressed with the selection of brands on sale.”

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Posted 9 years ago

“The online ordering process was very simple and easy to use, the item arrived as stated and most importantly the item was exactly as we had hoped.”

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Posted 9 years ago

“How quickly the clothes were delivered”

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Posted 9 years ago

“Brilliant service and a great selection of clothes to choose from I'm a regular customer of high end designer goodsunglasses and always use cruise when shopping online”

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Posted 9 years ago

“Order arrived fast wrong size ordered so just waiting on the exchange to be sent”

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Posted 9 years ago

“Love my new shoes!👠”

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Posted 9 years ago

“Placed an order and immediately realised I had ordered the wrong sizes. Sent an email to Customer Services straight away asking for the order to be cancelled and was completely ignored!!!! Order was sent out and I was out of pocket after having to pay to return it straight away!!!”

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Posted 9 years ago

“Have an issue with a recent order. Have waited over a week for response to issue I have with order. No one seems to care about customer service”

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Posted 9 years ago

Hi, I have looked in to this and can see a member of our team has confirmed the shoes can be sent back for either and exchange or a refund. Please accept my apologies for any inconvenience caused. Kind regards, Cruise.

Posted 9 years ago

“Excellent first class prompt service. I have had an amazing first time ordering from cruise fashion experience. I will definitely be ordering from cruise fashion again sometime in near future.”

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Posted 9 years ago

“Good website”

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Posted 9 years ago

“Great value in the cruise outlet and prompt delivery”

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Posted 9 years ago

“First time using Cruise, Ordered Sunday, received Tuesday. Gorgeous shoes. Packed very well, no issues at all. Cannot rate this company enough”

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Posted 9 years ago

“Excellent service, kept informed regarding the shipment and delivery date, very good packaging. Overall a very good service provided.”

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Posted 9 years ago

“Great prices and service”

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Posted 9 years ago

“Ordered a few items which were delivered very quickly. Had to return some of the items as they didn't fit, and the refund was also processed quickly. Very professional.”

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Posted 9 years ago

CRUISE is rated 3.9 based on 11,541 reviews