Crystals.com Reviews

Name: Crystals.com
Address: 7251 NE 2ND AVE, ste 108, MIAMI, Florida
Rating: 4.57

4.6 Rating 526 Reviews

88 %

of reviewers recommend Crystals.com

4.6

Based on 526 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Email:

info@crystals.com

Location:

7251 NE 2ND AVE,
ste 108,
MIAMI
Florida
33138

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Crystals.com 5 star review on 15th August 2022

Jennifer Viancourt

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is one beautiful stone!”

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Posted 2 years ago

“fantastic that all i have to say.”

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Posted 2 years ago

“This is by far my favorite Crystal Company. The best quality crystals available, and customer service is outstanding”

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Posted 2 years ago

“I love crystals.com specifically for the monthly subscription that’s very affordable and the pieces are of a good size.”

Crystals.com 5 star review on 20th November 2022

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Posted 2 years ago

“I like the fact that every crystal comes with its card. However there’s been a few times that I’ve received broken crystals, I complained about it at the beginning and just received in my last order, also one of the crystals, the pirate, was broken in half. Is kind of disappointing because your crystals are not cheap and when they’re broken is almost like they’re worthless.”

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Posted 2 years ago

Hello Monica I am sorry if you received any broken crystals in the past, we always correct this if that is the case. I do know on your last order 2 mini pyrites were added, so that was not a broken sent out

Posted 2 years ago

“Absoulte terrible did not receive compete order still havnt receive complete order will never do business with this company ever again”

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Posted 2 years ago

Hello Diane We did send out the missing energy kit to you, please let us know if you have not received it yet.

Posted 2 years ago

“I bought a couple of things for my sister and she loved everything!”

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Posted 2 years ago

“When my initial green onyx bowl arrived in the mail, I opened the box, and the green onyx bowl was in several pieces. Thankfully, the other two bowls (selenite) were intact and beautiful. Per the policy, I immediately sent a message with pictures, sales receipt, and box information to the company. I have been a huge fan of their crystals and have bought several over the past few months. I was heartbroken about the onyx bowl and was looking forward to having it in our home. The Crystal's team reached out and sent a replacement "green onyx" bowl. When I received the replacement bowl, it did not resemble the initial bowl, lacking the green/red characteristics or look from the website. It is difficult to know if the bowl is actually onyx. However, the bowl is unique and will have a good home.”

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Posted 2 years ago

“I got this crystal for my Grandaughter for Christmas and I can't wait to give it to her. It is absolutely beautiful!”

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Posted 2 years ago

“I have been ordering crystals from another site for months,but when I got the ones in from crystals.com I was overjoyed to see the size and beauty of yours compared to the other site. I'm canceling the other sites subscription, theirs are small and cost the same as yours. Yours are better quality and size.”

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Posted 2 years ago

Thank you so much for such a kind review! We really try and make sure we are adding a lot of value to our monthly subscriptions :) So glad you are enjoying it!

Posted 2 years ago

“Beautiful crystals! Great to find a business you can count on for quality, variety, and quick delivery. I am a repeat customer several times now.”

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Posted 2 years ago

Thank you so much for your kind review! We aim to please with our selection and service :)

Posted 2 years ago

“The crystals I've gotten are lovely, exactly as advertised. Shipping was fast and an error was quickly corrected. Will be buying from them again.”

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Posted 2 years ago

Thank you so much for your kind review, I am glad you love your crystals :)

Posted 2 years ago

“Hi I am still awaiting one crystal delivery”

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Posted 2 years ago

“I love your crystals, they are so beautiful. I wish I could buy more. 🥰🥰”

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Posted 2 years ago

“I was very pleased with the crystals I ordered. They are high quality. The crystals arrived early which was great since the were a birthday gift.”

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Posted 2 years ago

“I have yet to receive my order”

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Posted 2 years ago

Hello Your order was delivered via USPS Please check your tracking, we also have not heard from you

Posted 2 years ago

Hello I see your order was delivered via USPS, we have not heard from you about a missing order Please let us know if you need your tracking information

Posted 2 years ago

“I was pleased with the customer service given and the quick response to my issue”

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Posted 2 years ago

“I love the crystals I got and one of my bracelets broke after wearing it for about a week, this was due to me not the bracelet. I contacted them and they sent me a new one free of charge.”

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Posted 2 years ago

“Loved the experience overall!”

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Posted 2 years ago

“I LOVE my crystal, the packaging, the shipping, and the price. The whole experience was so positive. Thank you.”

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Posted 2 years ago

Crystals.com is rated 4.6 based on 526 reviews