Crystals.com Reviews

Name: Crystals.com
Address: 7251 NE 2ND AVE, ste 108, MIAMI, Florida
Rating: 4.57

4.6 Rating 526 Reviews

88 %

of reviewers recommend Crystals.com

4.6

Based on 526 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Email:

info@crystals.com

Location:

7251 NE 2ND AVE,
ste 108,
MIAMI
Florida
33138

Write Your review

Tell us how Crystals.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Crystals.com 5 star review on 20th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The high quality and energetic purity of these crystals is unmatched and doesn't even compare to anything else I've seen online. This is the only place to buy the best, most authentic and genuine crystals.”

Helpful Report

Posted 1 year ago

Thank you so much for your support and such a kind review :)

Posted 1 year ago

“I almost lost my investment if not for the help of my username”

Helpful Report

Posted 2 weeks ago

“Looks like a gem. So clear. Love it!”

Helpful Report

Posted 2 months ago

“I've been shopping on crystals.com for 5 yrs now. Brittany has AMAZING REAL crytals. I use this not only for decor but mostly for the use of the crystal itself. I have them around my work desk to help with focus, concentration and anti-anxiety. It's hard to find REAL functional crystals and crystals.com really takes the guessing game out. Also I am always down to continue to support small woman businessess, especially when she works so hard to only find the best crystals.”

Helpful Report

Posted 2 months ago

“arrived in a timely fashion exactly as described”

Helpful Report

Posted 2 months ago

“I ordered my crystal on Feb 4 in order to receive it for Valentines Day as a gift. It took four weeks for it to be delivered! And that’s only because I emailed Customer Service twice. The Crystal it self was very nice, didn’t really look like what I ordered from the picture. The recipient was happy to get it as well. Just not happy with the delivery process at all.”

Helpful Report

Posted 2 months ago

Hello Phillip, I'm really sorry about the late delivery, it looks like USPS may have lost the first one in transit, once realized, I immediately sent out a new one. I hope your recipient loved the crystal! Hopefully next time the crystal will arrive fast as usual

Posted 2 months ago

“I got my big Laborite purple it's an amazing peice! I love it!🥰 crystal.com awesome”

Helpful Report

Posted 2 months ago

So happy you love your new labradorite sphere! It's gorgeous!

Posted 2 months ago

“save i loove it”

Helpful Report

Posted 3 months ago

“Let me share my experience All these binary options and sales companies are scams, I lost a huge amount of money. Things have turned good for me, being that I was able to recover my money thanks to bitclaim net. You can contact them if you are interested in the means I used to get my money back. bitclaim dot net”

Helpful Report

Posted 3 months ago

“I received an Amethyst point instead of a spirit quartz. I contacted customer service, sent pictures of the incorrect item and did not get a resolution I question the integrity of this company and will not be purchasing anymore crystals from them.”

Helpful Report

Posted 3 months ago

I wanted to follow up as I had reached out to assist you but didn’t receive a reply. I can assure you that the $12 Spirit Cactus Quartz point you ordered was sent out. Since these are all-natural crystals, variations in color and formation are expected. I’m truly sorry if you were disappointed or had any concerns about the integrity of our products or company. We take great pride in offering only the best, genuine crystals, and customer satisfaction is very important to us. Please let me know if there’s anything else I can do to help.

Posted 2 months ago

“Very energetic and balanced harmonizing”

Helpful Report

Posted 3 months ago

“The pyrite arrived safe and sound. When I unwrapped it, it was just stunning! It's a beautiful piece that sparkles at every angle. Each time I have ordered from Crystals.com, I have been very satified with my order. They use great care when shipping and not a single item has ever arrived to me damaged. I like the larger, freeform crystals. I love each one and display them prominently in my home and office.”

Helpful Report

Posted 5 months ago

So happy to hear you love your new crystals! The pyrite is amazing! Thank you for your support :)

Posted 4 months ago

“Very pleased with the products received 🥳”

Helpful Report

Posted 5 months ago

“Everything was wonderfully pacaged. I'm enjoying all my items.”

Helpful Report

Posted 5 months ago

Thank you so much for your support! I am glad you love your new crystals :)

Posted 4 months ago

“I’ve purchased several crystals from this company. They are all beautiful and authentic, never disappointed”

Helpful Report

Posted 6 months ago

Thank you so much for your support! I am glad you love your crystals :)

Posted 5 months ago

“Beautiful I will order I love it”

Helpful Report

Posted 6 months ago

Thank you for your continued loyalty! We are so happy you love your crystals from us

Posted 6 months ago

“The crystal is so pretty and so calming”

Helpful Report

Posted 6 months ago

“I love this pyrite palm stone! It fits my hand perfectly. Service was great.”

Helpful Report

Posted 7 months ago

Ready to manifest that magic with pyrite! :) Thank you for your kind review, we hope to see you again soon!

Posted 7 months ago

“Candle is out of stock. Have not received it yet. Crystals have not arrived yet. Your deloveries take abouttwo weeks to get here, which I don't understand.”

Helpful Report

Posted 7 months ago

Hello Ellen When you ordered this, it stated the item was on preorder; there has been a bit of a delay with our supplier, but we should hopefully have them by next week! Thank you for your patience

Posted 7 months ago

“I can trust they have authentic pieces. I had ordered 3 pieces from them, my last piece is absolutely beautiful.”

Helpful Report

Posted 7 months ago

“Beautiful!!!!!”

Helpful Report

Posted 7 months ago

Crystals.com is rated 4.6 based on 526 reviews