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CustomFam Reviews

2.9 Rating 116 Reviews
42 %
of reviewers recommend CustomFam
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Phone:

(815) 524-1397

Location:

1178, 701 Tillery Street Unit 12,
Austin
Texas
78702

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“I still do not have my order.”
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Posted 1 year ago
“Still haven't gotten it”
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Posted 1 year ago
“We haven’t received it yet”
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Posted 1 year ago
“If I could give zero stars, I would. I ordered 3 weeks ago, and still have not received. On contacting customer support both via email and Facebook, all I hear is that the shipping partners are busy, and that is causing the delay. As far as I can see, the only thing that has happened with my order is a shipping label. Now I get asked to write a review, with literally nothing to review except poor customer service, and no actual answers to where my product is.”
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Posted 1 year ago
“Did not send ordered items, stated it was delivered with a tracking number given after lack of delivery. Refused to resolve issue, so had item paid for never delivered with not resolution. Would never order from this company again”
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Posted 2 years ago
“Terrible packaging and quality... Customer service not very good either. Would be less stars but 1 is the minimum”
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Posted 2 years ago
CustomFam is rated 2.9 based on 116 reviews