Cycology Clothing Reviews

Name: Cycology Clothing
Rating: 3.09

3.1 Rating 122 Reviews

51 %

of reviewers recommend Cycology Clothing

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Metrics

3.1

Based on 122 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

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Cycology Clothing 1 star review on 14th November 2024

Cycology Clothing 1 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a time deficient recreational semi-competitive self aware image conscious cyclist - SHOPPING ONLINE & having the PERFECT FIT is important to me, so when the size was not quite right CYCOLOGY made the problem go away with an “easy as” quick fix, getting the correct size & quality product to me promptly, restoring my faith in online shopping & the Cycling community in general. ONLY POSITIVE EXPERIENCES & GREAT GEAR @CYCOLOGY!”

Cycology Clothing 5 star review on 22nd December 2021

Helpful Report

Posted 4 years ago

“I absolutely love the quality of materials used in Cycology cycle-wear. My recent order of Women's Medium Jersey and matching Medium Vest was disappointing. The Medium sized vest is 5+ inches wider in the chest than matching Medium sized jersey. I emailed multiple pictures to Cycology and they shared the extra 5+ inches is to accomodate a jersey under the vest. Who wears 5+ inches of base layering. Even 2 base layers wouldn't be 1/2 an inch. Who wants a vest with 4 inches of extra fabric filling with air on a bike ride??? They also didn't provide any information on what vest size is similar to their Medium Jersey for me to reorder. Naturally, I returned the vest and kept the awesome jersey.”

Cycology Clothing 1 star review on 13th December 2021

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Posted 4 years ago

“Hi Cycology! So stoked to have stumbled across your website. I love the philosophy, inspiration and true, beautiful artistry of all your products.”

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Posted 4 years ago

“Thank you for your brilliant customer service Cycology. I really appreciate the level of service and promptness of response. Love the Cycology brand, and will continue to support. Thanks again for your assistance. Have a blessed and prosperous Christmas and New year.”

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Posted 4 years ago

“Absolutely love the cycling gear- and their customer service responded rapidly to an inquiry regarding an item that was ordered but missing. They responded promptly and the product is already on the way- can't wait to purchase more form them!”

Helpful Report

Posted 4 years ago

“Never received my order and despite 2 claiming emails + 1 negative answer in customer satisfaction survey, they never came back to me in any way, total contempt. Fortunately that was a 1st testing purchase, only a cap, of course i will not buy the other coordinated articles as initially planned”

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Posted 4 years ago

“Does not deliver. Does not reply to email questions about delivery and request to refund.”

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Posted 4 years ago

“Jerseys are fabulous. Prices are good. Quality excellent”

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Posted 4 years ago

“Yesterday I rode my first organized ride here in the mountains of Santa Fe, New Mexico. It was 49 degrees starting out, and I wore for the first time my Cycology Women's Winter Bib Tights. Despite the chill and strong winds, I was warm and could maintain my pace throughout the ride. Those bib tights are so comfortable and effective, I ordered a second pair to get me through the winter! (As well as some cool base layers.) Thanks for making great Cycology products for cycling!! They make me feel like a pro.”

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Posted 4 years ago

“Great product absolutely terrible customer service. Due to their error the package was undeliverable. No offer to resend correctly so that I would get the order. Still waiting 5 weeks later to receive a refund.”

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Posted 4 years ago

“Cycology makes the coolest looking cycling gear you can wear once! Just don't wear the bibs twice or they may start separating at the seams, at which point you'll reach out to customer service - then you'll be told they've been used and it looks like they rubbed against the seat. Yeah, of course they did - I rode them ON A BIKE as I thought they were intended. While these look great, fit great, and feel great - the durability is less than $30 Amazon bibs. 1 out of 5 stars, won't recommend or buy again.”

Helpful Report

Posted 4 years ago

“36 days still havnt received my package . Wrote to the company for a refund they refuse to refund cause they say the package is in canada . What they are trying to do right now is fraud i will take legal action against this company even if its just for 100$ and anybody who lost money with them should do the same”

Helpful Report

Posted 4 years ago

“Been 21 days i ordered and was supost to receive 6-12 business days still havnt received it .Couple of email to the company no answer was the last time i order something for this over priced company 0/10 customer service”

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Posted 4 years ago

“Just received my first order of the Day of the Living MTB Jersey, saddle cover and tech tee. Just wanted to how pleased I am with both the quality and especially the design. Told all my friends and family and everyone loves them. Can’t wait to wear them out on the trails.”

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Posted 4 years ago

“Scammy. Charged extra for an "express" order, not received and they don't reply to emails. Avoid them.”

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Posted 4 years ago

“I love Cycology Clothing products. After being a committed Pearl Izumi customer for years, I now have discovered a new world of comfort and attitude with Cycology Clothing! As you can tell from my customer record, I have purchased a good number of your jerseys and am gifting them to cycling friends as well. The fit, the details, and the fabrics far surpass my expectations. I love them! Thank you for your great customer service and for a company that understands the needs of cyclists.”

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Posted 4 years ago

“Thank you so much ! You are a legend and your product is the bomb. I recently had a 4-day weekend ride fest with my Sunday group in McLean in northern NSW. About 30 riders and another 10 or so partners. I won best-dressed 2 days in a row wearing my Cycology kits !”

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Posted 4 years ago

“This is my third or fourth order and as with all my Cycology purchases I was very happy with the prompt delivery of my items and the excellent quality of the clothing I purchased. The designs and colours are AMAZING! I constantly recommend Cycology to my cycling friends and have received many compliments about my cycling wardrobe (of which ALL my jerseys are Cycology). Thanks again for an amazing product and brilliant service.”

Helpful Report

Posted 4 years ago

“What a team over at Cycology, The products themselves are excellent, the design certainly doesn't disappoint. Only thing better than the products was the after sales service. Spoke with Deb over at the Cycology team. Resolved the issue in no time. Which is amazing considering their offices are in a totally different time zone. Great Staff, amazing products, top service. Highly recomended.”

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Posted 4 years ago

“We love your jerseys. We especially love our pink Pedal Flower jersey. Here is a picture of 8 of our ladies cycling group here in Reno. By the way, this picture only shows 1/2 of our group. !!! Love your jerseys.”

Cycology Clothing 5 star review on 10th May 2021

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Posted 4 years ago

Cycology Clothing is rated 3.1 based on 122 reviews