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DailyPuzzles Reviews

4.2 Rating 136 Reviews

81 %

of reviewers recommend DailyPuzzles

Company Reviews

Product Reviews

4.2

Based on 136 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

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Email:

help@dailypuzzles.com.au

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DailyPuzzles 5 star review on 2nd March 2023

DailyPuzzles 1 star review on 10th September 2022

DailyPuzzles 1 star review on 10th September 2022

DailyPuzzles 1 star review on 5th September 2022

DailyPuzzles 2 star review on 7th August 2022

DailyPuzzles 2 star review on 7th August 2022

DailyPuzzles 2 star review on 7th August 2022

8

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I thought I would give DailyPuzzles a second crack. After all, Tingman on YouTube spruiks DailyPuzzles all the time. The first time around the 11M Duo took WEEKS to arrive. Now on the "win back my trust" attempt the same garbage experience is happening. I've even paid for express shipping! I grabbed a 365 M on Amazon and had it 12 hours later. I no longer believe for one second that DailyPuzzles have any stock. So damn disappointing.”

Posted 1 year ago

“These people are a scam. They are not contactable. I sent various emails and as I purchased with catch they are now under investigation for there buisness dealings. I sent 3 emails, catch sent 2. I finally got a reply and it was 3 laughing emoji. If I could rate zero I would”

DailyPuzzles 1 star review on 10th September 2022

DailyPuzzles 1 star review on 10th September 2022

Posted 1 year ago

“SCAM WEBSITE Please don’t waste your money or time I’ve been waiting ages for my purchases I’m trying to retrieve $300 back at the moment Don’t not buy from this site”

Posted 1 year ago

“What a scam. I ordered a cube and lubricant, only the lube arrived yet the owner of the company had signed off the customs declaration saying both items were in the parcel. Ignored email, enquiry through website and phone calls.”

Posted 1 year ago

“I bought a $92 GAN 12 rubiks club and they sent me the Z club which is only $13 , I try to contact them through email, Facebook, and massagers, no reply no response, this is a scam website, don’t even buy from them again”

DailyPuzzles 1 star review on 5th September 2022

Posted 1 year ago

“Sent wrong product and wouldnt fix. Bad customer service and false advertisement”

Posted 1 year ago

“Can someone please help me? I bought a Cube from Dailypuzzle and sent an email to return it because it was broken. This is the reply I got back. --------------------------------------- Thanks so much for reaching out to us! We have received your email and will respond as soon as possible. We are taking longer than usual to reply to emails at the moment due to a high volume of inquries. Rest assured if you have emailed us we will 100% back to you as fast as possible. Expected wait time: 2-5 businesss days Why hasn't my email been responded yet? Since we are running behind, each email is responded on a first come first serve basis- please kindly don't reply to your existing email thread again as it will reset your position in the queue. If you need to update your inquiry, please send a seperate second email with further details. ------------------------------------- I have not received a reply for more than 10 days now. Even if I wanted to contact them, I can't because it says that if I send the email again, the order will be replaced. There is no phone number listed on the site either. I am very distrustful. What should I do? If I don't do anything, the 30 day return period will be over. I think this is a very bad company.”

Posted 1 year ago

“I should never have trusted this business. I ordered more than a month ago, I received an almost empty box without the item I purchased and they don’t reply to my emails. I have to dispute the payment now.”

Posted 1 year ago

“Placed Oder and paid full in 1st Aug 2022 ($62). still not get items so far (10aug2022) Sent emails many times and sent facebooj message but still not get any responses. Unable to contact them.. so disappointed”

Posted 1 year ago

“I am yet to have my order shipped; i have contacted customer service 3 times and didn't get a response; Finally when i posted a comment on Facebook they finally responded. Finally they said the order is ready and it will ship asap. 3 days later; i still can't see that it has shipped.”

Posted 1 year ago

“I bought several cubes from this company. They are based in adelaide and I live a few km's from them. The last order took 10 days and I missed a birthday present. If they walked the cube to me it would have been quicker. When I contacted the company to ask for explanations, they did not respond, and when I followed up with more emails, they were also ignored. This company does not offer express post or click and collect on their website, and there are no other ways to purchase. 1 star based on very poor customer service, zero communication and extremely slow shipping. If the company sees this review, I am the person who has been trying to contact them via email for the past week.”

Posted 1 year ago

“We were informed after a delay that our order has finally been sent. Since then there has been no communication, no packages, only automatic replies to many e mails”

Posted 1 year ago

“Item hasn't arrived and customer service is terrible. No phone number, very very slow to answer emails, and the answer is that they are 'hopeful' it will turn up!!! No actual action taken to solve the issue.”

Posted 1 year ago

“I order my item in begin in December still not come I pay for delevery and was say 5-15 days now is 3 December I didn’t have nothing , children is very affronted because on Christmas didn’t have present ! And when I message them answer was driver was in holiday , I’m not my business where was you driver , I pay for delevery and you was say 5-15 day ! Don’t buy from this company”

Posted 2 years ago

“Ordered some new puzzles because they weren't available in the UK and they were a great price. I paid for air freight but they are still in Australia and now waiting for a boat! Delivery time is listed now as 30+ days... In the meantime all the puzzles are now available locally on next day delivery. Slightly more expensive but I think you get what you pay for. They may be good for local customers but I would seriously think again before placing international orders.”

Posted 3 years ago

“Still haven’t received y order”

Posted 4 years ago

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DailyPuzzles is rated 4.2 based on 136 reviews