Daily Blooms Reviews

Name: Daily Blooms
Address: 12 Little Hyde St, Yarraville
Rating: 4.74

4.7 Rating 2,348 Reviews

93 %

of reviewers recommend Daily Blooms

Company Reviews

Product Reviews

104

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Phone:

0475 850 740

Email:

admin@dailyblooms.com.au

Location:

12 Little Hyde St
Yarraville
3013

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Daily Blooms 5 star review on 23rd December 2021

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purposely ordered flowers, a candle and some chocolate for my best friends birthday the day before today in the hopes it would be delivered on the earlier end of the window and yet it’s still getting delivered to her later than 7pm on a Friday night… Maybe make your cut off earlier or don’t take on so many deliveries per day, it’s disappointing service for the amount of money your customers are paying. I’ve had same day delivery services that are much more efficient.”

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Posted 1 month ago

“Ordered a medium size bouquet of flowers for $99. I was surprised with thr size when it arrived. Not happy at all. Quite embarrassing actually. I know $99 worth of flowers and this definitely doesn't cut it.”

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Posted 4 months ago

“Flowers were beautiful. Sadly mine had to be redirected as they planned on delivering to late, I was disappointed in this however Taylor did organise a new delivery address.”

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Posted 2 years ago

Hi Kylie, Thank you for your review and for taking the time to leave such valuable feedback. We're so sorry to hear that your order needed to be re-directed. Our delivery time frame is between 9:30am-7pm (5pm for businesses). We are so glad that our lovely Taylor was able to re-direct this for you and you were able to receive your order!

Posted 2 years ago

“I was told the flowers and vase were nice however the note I ordered was not included so the recipient had no idea who they were from. Not a great look when you have to ask someone if they got the flowers you sent.”

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Posted 2 years ago

Hi Travis, i'm so sorry to hear you had troubles with the message. For privacy, we print the message stick it inside a tri-fold card but it can sometimes be missed if the card isn't fully unfolded. We're in the process of updating our cards to make it simpler and avoid these issues :) Our apologies for the inconvenience

Posted 2 years ago

“Ordering okay. Your predicted delivery had a strange quirk. You lost your driver's location for quite a while and thaen anticipated time of delivery changed. Disappointing when I couldn't find a way to review my message and show it to my wife. Most services make that easy. Have used you twice. No more!”

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Posted 2 years ago

Hi Kenneth, that does sound strange, and definitely below our usual standard. It sounds like there may have been an error with our tracking app. My apologies for the inconvenience caused. I hope your wife enjoyed her blooms.

Posted 2 years ago

“I have emailed of my disappointment having the flowers delivered so late in the day. I ordered the flowers yesterday since the date is of significance. End of the day is abit late to enjoy the flowers.”

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Posted 2 years ago

Hi Maxine, We’re so sorry to hear that you had a disappointing experience with us. Our flower delivery service runs between 9:30am and 7pm – as stated in our terms and conditions, we unfortunately can’t take delivery time requests. While we aim to get every bouquet to the recipient as quickly as possible, sometimes our drivers need to take a specific route to ensure smooth delivery. We note that your blooms were delivered at 4:37pm so we hope that this still allowed enough time for your recipient to enjoy them on this significant day, aswell as in the days after. Please feel free to respond to our previous email if we can help any further with this, as it is never our intention to cause stress to the sender or recipient.

Posted 2 years ago

“I haven’t used daily blooms in a year or so and was disappointed to see the size of your bunch of flowers have halved. You use to be well known for great value and quantity”

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Posted 2 years ago

Hello Martin, Thank you so much for your valuable feedback. For transparency, the effects of the pandemic are being felt by growers now due to less produce being planted in lockdowns. Wholesale flower prices have unfortunately skyrocketed. We are committed to using as much local produce as possible so this is why you may have seen the size change. Hopefully, it's not forever. We really benefit from hearing from long-time customers like yourself, so thank you so much for your valuable feedback. If there is anything else I can help with please don't hesitate to message me at taylor@dailyblooms.com.au I hope you have a lovely day, Taylor

Posted 2 years ago

“I ordered the Coco flowers. It had only 1 rose, limited amount of flowers compared to the picture so I didn’t find it was worth the $85.”

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Posted 3 years ago

Hello, Thank you so much for your feedback. I am sorry for the disappointment caused. Please note that our Coco arrangement always features one premium rose as the product images show on our website. The other flowers next to the Rose are called Lisianthus and we also use either a Disbud Mum or Dahlias. The vase is valued at $39 plus the premium flowers brings our Coco arrangements to $70 each. We really appreciate your perspective and understand how hard it can be to buy fresh produce online so thankyou for your feedback. If there is anything I can help with please don't hesitate to reach out at taylor@dailyblooms.com.au

Posted 2 years ago

“Ordering and delivery was smooth and easy. But for a $89 bunch of flowers there was 5 actual stems of flowers. The rest was all foliage. It was a shame as previously they have been amazing. This was a waste money.”

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Posted 3 years ago

Hi Kerry, Thank you for your review and for sharing this valuable feedback. We're so sorry to hear that you were disappointed with your bunch. I believe that we have helped to rectify this issue via email but if there's anything else we can do to help, please don't hesitate to get in touch with us via admin@dailyblooms.com.au :)

Posted 3 years ago

“The flowers were nice however when they arrived watered was spilled all over the box on one of my bouquets and the message I wanted to be on one of my bouquets card was not written on, which I specified in the note section to be written on”

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Posted 3 years ago

Hi there, Thank you for your review and for taking the time to leave such valuable feedback. We're so sorry to hear that water had spilled upon arrival and that your card message was missing. Could you kindly send through an email to admin@dailyblooms.com.au - as we'd love to investigate this further for you. We look forward to hearing from you at your earliest convenience!

Posted 3 years ago

“I was kept informed during the afternoon, but unfortunately the delivery got to the destination very late and the business was closed.”

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Posted 3 years ago

Hi there, Thank you for your review and for providing this valuable feedback. We're so sorry to hear that your order was delivered too late. We'd love to investigate this issue for you. Could you kindly send through an email to admin@dailyblooms.com.au with your order number. We look forward to hearing from you :)

Posted 3 years ago

“Too many emails.”

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Posted 3 years ago

Hi Dean, Thank you for your feedback. Simply scroll down to the bottom of any of our emails to unsubscribe :)

Posted 3 years ago

“Product delivered was good and the recipient was happy with it. However by the time it was delivered was well after dark and no card was left (even after I requested our message to be left) so only an average experience was get using Daily Blooms. Not sure if I would use them again.”

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Posted 3 years ago

Hi Brett, Thank you for taking the time to leave such valuable feedback. We're so sorry to hear that your order was delivered after dark and no card message was attached. We completely understand how disappointing this is. As noted on our website, our delivery time frame is between 9:30am-6pm - so we are delivering right up until 6pm, which unfortunately, is after dark with daylight savings ending. All of our card messages are attached to the tag that is on the front of the bouquet. All the recipient will need to do is untie this tag and open it up twice (as it is a three-fold card) to reveal the card message. I hope this helps! If there's anything else we can help you with, please don't hesitate to reach out to us at admin@dailyblooms.com.au - as we would love to help with any queries!

Posted 3 years ago

“Order and delivery service was easy to use and quick to respond however the actual flowers received were much smaller than what is perceived in the online advertisements, a little disappointing for the premium price”

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Posted 3 years ago

Hi Roxane, Thanks so much for taking the time to leave us such valuable feedback. We're sorry to hear that you were disappointed with the size of your bouquet. We wrap our bunches very tightly in the hessian to ensure that they are not damaged in transit - so sometimes they look smaller than they actually are! You will just need to remove the blooms from the hessian, pop them in a vase with water and they will look much more full :) Nevertheless, we definitely don't want you to be disappointed. If possible, could you kindly send through an email to admin@dailyblooms.com.au with a photo of what you received - as we would love to investigate this further for you. Have a lovely day, DAILYBlooms Customer Service Team

Posted 3 years ago

“i was disappointed with the flowers chosen. it was not as per the picture”

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Posted 3 years ago

Hi Avie, Thank you so much for taking the time to leave such valuable feedback. We're so sorry to hear that you were disappointed with your blooms. As stated on our website, the images are only an indication of the size/colour of the arrangement that you will receive. This is due to our blooms changing daily - depending on what is in season, most fresh and readily available from our growers. Nevertheless, we definitely don't want you to be disappointed. Could you kindly send through an email to admin@dailyblooms.com.au with your order number. We would love to make up for your experience! We look forward to hearing from you, Penny

Posted 3 years ago

“I was disappointed with my bunch of flowers. They didn't look like the sample on the website. I know flowers are in season but the colours didn't match”

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Posted 3 years ago

Hi Leanne, Thanks so much for taking the time to leave this review, and providing us with this very valuable feedback. We're so sorry to hear that you're disappointed with the blooms you've received. As our blooms/bouquets change daily, the image on our website is only an indication of the size/colour that you'll receive. If possible, could you please send a photo of what you received to admin@dailyblooms.com.au so that we can see exactly where we've gone wrong. We would absolutely love the chance to make it up to you! Hope you're having a lovely day, Penny

Posted 3 years ago

“Flowers arrived quickly. Some were looking already on their way out. They were representative of the pictures but slightly dissapointing on arrival.”

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Posted 3 years ago

Hi there, Thanks so much for taking the time to leave this review, and for providing us with this valuable feedback. We're so sorry to hear that you're disappointed with the freshness of your bouquet upon arrival. Flower freshness is one of our top priorities - so much so that we receive delivers direct from our growers every morning. This is far below our usual standards, and we'd love the chance to make it up to you. If possible, could you please send a photo of what you received through to admin@dailyblooms.com.au. We look forward to hearing from you soon! Kindest, Penny

Posted 3 years ago

“I ordered Valentine’s Day flowers for a special someone. I enjoyed the service and quality of the flowers however I was quite disappointed that they messaged the receiver before they delivered the flowers when it was suppose to be a surprise being sent to the business.”

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Posted 3 years ago

Hi Jasmine, Thanks so much for leaving this review, and providing such valuable feedback. We're sorry to hear that you were disappointed with our SMS system. We send out an SMS to all recipients ahead of the delivery to ensure that the address provided is correct and that they will be home at the time of delivery. This is to ensure smooth delivery for both our drivers and also our customers. We assure you that the SMS does not ruin the surprise as it doesn't give away what the recipient is receiving or from who. I hope this helps to clarify!

Posted 3 years ago

“Flowers were lovely but I was disappointed this time that the delivery instructions weren't followed (Sydney delivery) In Melbourne the delivery instructions are always followed.”

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Posted 3 years ago

Thank you for your valuable review Sarah. We're sorry to hear that you were disappointed with the time of your delivery. Unfortunately, whilst we try our very best, we are unable to take specific time requests for any deliveries!

Posted 3 years ago

“The driver's car apparently broke down, but they didn't inform me. Thankfully when I chased it up, they redirected the delivery, and gave a refund. Not ideal, but they resolved the issue quickly. I'll use Bloom again and hope for a better experience.”

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Posted 3 years ago

Hello Bennett, I'm so sorry there was a mix-up on the day. It's definitely below our usual standards so I hope we can make it up to you next time you order with us. Have a wonderful day and thankyou so much for the feedback, Taylor

Posted 3 years ago

Daily Blooms is rated 4.7 based on 2,348 reviews