“The service was quick and efficient and I was happy with one purchase. Unfortunately one of the product had a misleading picture and colour description which left me very disappointed as now needed to return.”
Hi,
Thanks for sharing your experience. We’re glad the service was quick and efficient. We’re sorry about the misleading image and colour description, we appreciate that must have been very frustrating. Please contact us so we can assist with the return and we will ensure the listing is corrected. If you need anything else, we’re here to help.
Warm regards,
Team Dancewear Central
Hi there,
Thanks for the kind words. We’re really glad you’re happy with the quick delivery and the jazz shoes.
If you need anything else, we’re here to help.
Warm regards,
Team Dancewear Central
Hi There,
We’re pleased to hear your order arrived promptly, though we’re sorry the sizing wasn’t quite right this time. Our shoes generally fit true to size, so it’s unusual to hear of this issue. That said, we completely understand how important comfort is, and we’re glad you’ve been able to arrange a return for the size that suits you better.
We’ll keep your comments in mind, as they help us ensure our sizing guidance remains accurate. If you need any further assistance with your exchange, please don’t hesitate to let us know - we’ll be happy to help.
Hi Jan,
Thanks for the kind words. We’re glad you like the collection and that exchanging to a better-sized pair was easy. If you need any help with future fittings or exchanges, we’re here for you.
Warm regards,
Team Dancewear Central
Hi there,
Thank you, we’re really glad you love the bag’s colour and quality. Sorry it didn’t include a shoulder strap. If you’d like, we can suggest a suitable alternative.
Warm regards,
Team Dancewear Central
Hi there,
Thanks for the kind words. We’re glad you found our service very good. If there’s anything else you need in the future, we’re here to help.
Warm regards,
Team Dancewear Central
“I wasn’t sure these would “work” for me, but at the cheap price I thought I’d give them a try. Delivery took a while and once they arrived I looked at them and thought there is no support in these flimsy shoes. However, once I got them on (I wear an ankle brace for arthritis) I was pleasantly surprised. The elastic at the sides enabled me to get them over my brace and they are actually quite comfortable. They were bought for wearing to line dance socials. I’m not sure how long they will last, but they look nice on. Certainly a change from my bulky dance trainers. I’m happy with my purchase.”
Hi Linda! Thank you for your thoughtful 4-star review! We appreciate your feedback and hope they serve you well at your line dance socials.
Warm regards,
Team Dancewear Central
Hi Rosalyn! Thank you for your wonderful 4-star review! We're so pleased to know you were happy with our service and quick delivery. We appreciate your feedback and look forward to serving you again!
Warm wishes,
Team Dancewear Central
“Great selection of tap shoes with accurate descriptions. Lovely to see some male specific junior tap shoes, as they offered extra width for my 8 year old son with larger/wider feet but didn’t compromise on style and more importantly were affordable on a budget. Quick delivery as always, Thank you”
Hi Emma! Thank you for your fantastic 4-star review! We’re thrilled that you found our selection of tap shoes to be great and that the male-specific junior options suited your son perfectly. It’s wonderful to know you appreciated the style, width, and affordability. Quick delivery is our goal, and we’re glad we met that for you!
Warm wishes,
Team Dancewear Central
“Order arrived very quickly & very pleased with the tap shoes I ordered & they fit perfectly.
Returns form in the box which is very straightforward if needed.
Definitely order from here again.”
Hi there! Thank you for your fantastic 4-star review! We’re so glad to hear that your order arrived quickly and that the tap shoes fit perfectly. It’s great to know our returns process is straightforward for you as well. We look forward to welcoming you back for your next order!
Warm wishes,
Team Dancewear Central
“Dance shoe sizes bear no relation to ordinary shoe sizes, but the company are very good about returns and sending different sizes until you do get a pair that fit. Very glad that they use Royal Mail for deliveries - last parcel arrived the day after we had been informed that it had been despatched. With most courier services it would have taken a wweek or more to reach our area.”
Hi there! Thank you for your great 4-star review! We're glad to hear that our returns process met your expectations and that you appreciated the swift delivery with Royal Mail. Ensuring you find the perfect fit is important to us, and it's wonderful to know you're content with our service!
Warm regards,
Team Dancewear Central
Hi Sarah! Thank you for your review and for highlighting our quick dispatch! We're sorry to hear that we missed your email about sizing. We value all inquiries and aim to assist as best as we can. If you have further questions, please don’t hesitate to reach out again. We appreciate your feedback and hope to serve you better next time!
Warm regards,
Team Dancewear Central
Hi Barbara! Thank you for your great 4-star review! We’re so happy to hear that you found our ordering process easy and enjoyed the fast delivery. Your feedback means a lot to us, and we’re always here to make your shopping experience even better. We can’t wait to see you back at Dancewear Central!
Warm wishes,
Team Dancewear Central
Hi there! Thank you for your fantastic 4-star review! We're delighted to hear that your order was delivered quickly. Your feedback is appreciated, and we hope you love your new dancewear! We look forward to serving you again soon!
Warm regards,
Team Dancewear Central
Hi Hayley! Thank you for your great 4-star review! We're so glad to hear you found our dispatch and delivery efficient. Your feedback is valuable to us, and we hope to keep enhancing your experience with us in the future!
Warm regards,
Team Dancewear Central
Hi Amy! Thank you for your thoughtful 4-star review! We're glad to hear that you had a positive experience with our customer service. We appreciate your feedback regarding the delivery and refund process, and we'll certainly work on improving those aspects. Your support means a lot to us!
Warm regards,
Team Dancewear Central
“Very disappointed that the sellers page is is £ sterling but the shoe sizes are American and at no point are you prompted to check. This resulted in me ordering three separate times and two leta of return postage, which is disfraceful BTW. Buyers beware!”
Hi Jacqueline! Thank you for sharing your thoughts with us. We genuinely apologize for any confusion caused by the sizing information on our site. We strive to make the shopping experience as smooth as possible, and your feedback is invaluable in helping us improve. We appreciate your patience and understanding, and we're here to support you for any future orders.
Warm regards,
Team Dancewear Central
“The dance Sneakers I purchased Fuego sneakers. They come from the USA and are sold in USA sizes so they recommend you take one size from your normal shoe size. I recommend taking one and a half sizes up because I took up their notice and their shoes still pinch me a little bit but a great shoe”
Hi Christopher! Thank you for your thoughtful 4-star review! We're glad to hear you're enjoying the Fuego sneakers, and we appreciate your insight about the sizing. It's always helpful for other dancers to know about finding their perfect fit. We hope you'll continue to enjoy your sneakers and look forward to serving you again soon!
Warm regards,
Team Dancewear Central
Hi there! Thank you for your great 4-star review! We're thrilled to hear that you received good service and that the items met your expectations in quality and fit. Your feedback is appreciated, and we hope to see you again soon for your dancewear needs!
Warm regards,
Dancewear Central
Hi Beth! Thank you for your lovely 4-star review! We're delighted to hear that you're enjoying the quality of our dancewear. Your feedback is invaluable to us as we strive for excellence. We hope to see you back soon for more fabulous items!
Warm wishes,
Dancewear Central
