Hi there,
Thanks for your kind words! We’re delighted your granddaughter loves the ballet bag. If you need anything else, we’re here to help.
Warm regards,
Team Dancewear Central
Hi there,
Thanks for sharing your feedback. We’re sorry about the sizing issues and the postage return policy. If you need help with sizes or a future exchange/return, we’re here to assist.
Warm regards,
Team Dancewear Central
“Very comfortable. I went for a size larger than normal as recommended. Just a shame they don't come in half sizes as a 6.5 would have fit even better.”
Hi Jean,
Thank you for your feedback. We’re glad you find the dancewear comfortable and that the sizing tip helped. We’ll pass along your note about half sizes to the team.
If you need any help in the future, we’re here for you.
Warm regards,
Team Dancewear Central
Hi Hannah,
Thank you for your kind words, we appreciate you flagging the packaging and will pass on the feedback to look into more ecological options.
We look forward to helping you again soon.
Warm regards,
Team Dancewear Central
Hi there,
Thank you so much for your wonderful feedback. We're glad you found the ordering and delivery very efficient. We look forward to helping you again.
Warm regards,
Team Dancewear Central
Hi there,
Thank you so much for your wonderful feedback. We’re glad you’re happy with the products.
We look forward to helping you again soon.
Warm regards,
Team Dancewear Central
Hi there,
Thank you for your feedback. We’re sorry to hear the diamanté stones fell off after one wear. Please contact our support team so we can assist with a remedy and ensure your satisfaction.
Warm regards,
Team Dancewear Central
“I bought Fuego Derek Hough split sole shoes. They are beautiful, brilliant shoes once you find the right pair, but the sizing information is very confusing that I had to buy and return twice until I have finally got the perfect pair. I usually wear size 4.5 so I ordered 4.5 as the size recommendation suggested on the size guide, but they were too small. Then I ordered 5.5, full size up because 4.5 was so tight, and 5.5 was too large. And finally ordered 5 and they are perfect.”
Hi there,
Thank you for your feedback.
We’re glad you found a perfect fit in the end, though we’re sorry to hear the sizing guide was confusing and required multiple exchanges. We appreciate your comments and will pass them on for review to help improve our guidance.
Best Wishes
Dancewear Central
Hi there,
Thanks for the 4/5 rating. We're glad the ordering was easy and delivery was quick. Thanks for choosing Dancewear Central!
Warm regards,
Team Dancewear Central
Hi there,
Thanks for the 4/5 rating. We're glad the shipping was fast and delivery went smoothly. We’ll pass along your suggestion to the appropriate team.
Warm regards,
Team Dancewear Central
Hi There,
Thank you so much for your review ,we’re really happy to hear you’re enjoying your BLOCH shoes.
We’re sorry the leotard didn’t fit as expected. Sizing can vary between styles, and we know how disappointing that can be. You’re very welcome to exchange it for another size, and we’ll send the replacement out to you free of charge. For returns, we just ask customers to cover the postage back to us.
If you ever need help choosing the right size or style, we’re always here to guide you.
Best Wishes
Dancewear Central
“Customer service is excellent, sizing I really feels needs to be reviewed. Whilst I was told by my diggers dance teacher to size up, we actually had to send shoes back 3 times as the sizing is extremely small. We ordered the modern/jazz dance shoes. My daughter’s shoe size it’s 12 but we ended up sending back over and over and now has a size 3! And even they are tight”
Hi there,
Thank you for your feedback.
We’re sorry to hear you had difficulty with sizing and needed multiple returns, we understand how frustrating this can be. Dance shoes are designed to fit snugly and can differ from standard sizes, but we appreciate your comments and will pass them on.
Thank you again for your feedback.
Warm regards,
Team Dancewear Central
“The first pair of shoes I received were too small so have returned for a refund.
I ordered another pair which arrived very quick and appear to be fine though I haven't danced in them yet.Very pleased with service just waiting for refund .”
Hi there,
Thanks for the review. We’re glad the replacement pair arrived quickly and that you’re happy with the service. Sorry the first pair was too small; we hope the refund processes smoothly. If there’s anything else you need, just let us know.
Warm regards,
Team Dancewear Central
Hi Helen,
Thank you for your wonderful review. We’re glad you’re happy with the quality, price, and prompt delivery, and that our team is helpful.
Warm regards,
Team Dancewear Central
Hi Hayley,
Thanks for sharing your experience. We’re glad the quality is great and the delivery was fast. If you need anything else, we’re here to help.
Warm regards,
Team Dancewear Central
“I’m finding my dance shoes are really tight, so I am having to wear them for short periods to try and get them to fit more comfortable , I guess maybe I should have ordered a slightly larger size, but comments said to order your size so I did . I’m a dance instructor so it’s a shame they aren’t quite working out for me !!”
