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dancing leopard Reviews

4.3 Rating 230 Reviews
82 %
of reviewers recommend dancing leopard
Company Reviews Questions Metrics
4.3
Based on 230 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
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Catherine
Verified Reviewer
“Have always loved the quality of the clothes but have experienced fantastic customer service this time. After my NHS discount code didn’t work but my payment went through, I contacted them and within less than 24hours the difference was refunded to me and I was notified the product had been dispatched. Excellent service!!!!!”
Helpful Report
Posted 3 years ago
Emma Martin
Unverified Reviewer
“I have placed a couple of orders with Dancing Leopard; delivery is always quick & I love the quality & individuality of DL clothing. I had to contact customer services following my most recent order as a discount didn't apply at check out. I received a prompt & friendly reply from Oli who had arranged a refund for the difference. Great customer service! I highly recommend DL!”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Very helpful customer service Thankyou! :)”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“There was a slight error with my order but was rectified immediately. Great customer service. Good quality clothing.”
Helpful Report
Posted 3 years ago
Sophie Marsh
Verified Reviewer
“Oli was great (customer services) 2 queries dealt with very promptly!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“There is absolutely nothing to not like about this company!! From the range and quality of the clothes to the customer service its one of the best online 😊”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Live chat is very slow to start off with and almost not live as you having to wait a few minutes to talk to someone. However the staff at customer service (live chat) are great, I spoke to Oli who answered all my questions quickly and throughly. Thank you Oli.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Brilliant service but I was expecting a free pair of glasses? Perhaps these have been sent to someone else?”
Helpful Report
Posted 3 years ago
Louise
Verified Reviewer
“Fantastic customer service on top of the gorgeous clothes! Huge thank you to Angela the Returns Manager for posting back my glasses to me that I had stupidly parcelled up with an item I was returning.”
Helpful Report
Posted 3 years ago
Suzanne
Verified Reviewer
“Love the dresses, light in fabric great for summer but not see through and all lined where needed. Im 5’5 and they are long on me can just about wear flats or trainers with them but mostly pull them up a bit in the belt. The prints and colours are fab. Definitely the sort of dress you can wear on a hot day with the short sleeve ones and stay cool or on a cooler day the long sleeves ones. Great dressed up or down so fab to pack for a holiday as versatile Delivery takes 3-4 days Sizing says true to size but if you have boobs go up a size for sure as they are mostly wrap dresses and if you don’t go up in size they wont wrap your boobs and leave you too exposed🙈 Love that the company shares pics of curvier women, we want to see the clothes on all shapes and sizes!!i especially want to see curvy women with boobs so I can gauge what will suit me”
Helpful Report
Posted 3 years ago
Diana
Verified Reviewer
“I had a delivery issue which was quickly and efficiently resolved for me... Customer service was fab”
Helpful Report
Posted 3 years ago
Nunu
Verified Reviewer
“Love this company! The clothes are amazing and make you feel fabulous, plus the team are quick to respond and really helpful when having a 'nothing to wear' crisis! Thanks Oli for your help!! Love you guys!!”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Customer service on the online chat was fast and very helpful.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Very fast response to my e quiet with clear information to what I needed to do. Always had a good service”
Helpful Report
Posted 3 years ago
Louise Morgan
Unverified Reviewer
“For someone who does not have much success with online purchases, i find dancing l dancing leopard a joy. The quality is constantly excellent and the support is second to none with any queries. Free delivery and returns is such a bonus too.”
dancing leopard 5 star review on 13th April 2021
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Firstly the quality and fit of the clothes are amazing . On my second order I decided to join to receive the 10% discount code and forgot to input the code at the end I reached out immediately after placing my order and asked was it possible to still get the 10% . Oli answered swiftly and told me they could refund my card the discount amount . Fantastic customer service from Dancing Leopard team and special shout out to Oli ! Thanks”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Customer Service was fantasist, very quick and friendly to respond to my questions.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Customer service is excellent, they respond straight away and resolved my issue beyond my expectation. Clothes are beautiful, most of them I find to be true to size which is rare. Delivery/refunds are prompt. Love DL”
Helpful Report
Posted 3 years ago
Geraldine
Unverified Reviewer
“The leopard print in all colours are amazing and quality brilliant so happy recommend to all who is looking for something different”
Helpful Report
Posted 3 years ago
Stephanie Jones
Verified Reviewer
“Only just heard of this company but so far so good as the customer service is excellent - I can’t wait to receive my dresses.”
Helpful Report
Posted 3 years ago
dancing leopard is rated 4.3 based on 230 reviews
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