Dawn Wing Reviews

Name: Dawn Wing
Rating: 1.16

1.2 Rating 211 Reviews

4 %

of reviewers recommend Dawn Wing

Company Reviews

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Metrics

1.2

Based on 211 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 4%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5

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Dawn Wing 1 star review on 18th April 2024

Anonymous

Dawn Wing 1 star review on 9th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient delivery. I am happy with their service.”

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Posted 1 year ago

“Received excellent service many times now by the company. Wow the courier guy who always deliver my parcels Thabo a big thank you very professional and on time with a smile”

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Posted 2 years ago

“I always use dawn wing couriers. I am very happy with their service. I'm from rural areas in Limpopo but dawn winv drivers never complain about distance. They are so reliable.”

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Posted 2 years ago

“I received a SMS to say my parcel was delivered but I could not track which neighbour. Contacted Environ who put me through to Luzuko. He was very proffessional and helpful and in no time I had my parcel. He is an asset to your company.I was not at home for my delivery and asked Dawn Wing to leave it with my neighbour. The courier left it with at my other neighbour which was so great that Darrel did that. Darrel has always been helpful and is also very proffessional and is an asset to your company. Thank you . I'm a happy customer. Gail Steele”

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Posted 2 years ago

“At first I was nervous when I heard that my Refinery item would be shipped through Dawn Wing after reading the terrible reviews , however despite this, my item arrived hassle free and it took them about an hour and a half to deliver after receiving the SMS that my product was ready for delivers. Thanks Dawn Wing !”

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Posted 3 years ago

“with the current status of Ecomm growth due to COVID19, complaints have become novelty. go stand in the long queues, full malls and buy your goods in store yourself. Clearly these are people that have no clue what logistics is all about. They clearly have not met "Murphy" and the negativity is uncalled for. These courier companies have people working 24 hour shifts and yes, human error does creep in from time to time. Intolerance in South Africa seems to have become the norm for us as consumers, and yes we pay for a service and blah, blah, but hell, pray for understanding with the situation all courier companies find themselves in at the moment. the majority of these post are what.. under heavy lockdown... leaving it there”

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Posted 3 years ago

“I've used DW for about 6 times now and all my customers received their items within the specified time frame. Thank you Dawn Wing.”

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Posted 3 years ago

“The online chat staff speedily assisted me when enquirers abiut th location of delivery. A customs invoice was sent to me shortly after I enquired about it.”

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Posted 6 years ago

“I would not recommend Dawn wing courier company . You can not contact them on any available number. Tracking is a joke. Call back service do not function. Waiting a week for a parcel from Cape Town to East London. You're management need to sit down and review the problems we as a client have. I recommend you first start with answering the phone before excepting money from a client. Please look at the shop rite checkers delivery system why is it working and maybe you can learn some best practise from a simple model. Maybe start reaching out for guidelines in how to run a business where service delivery are a priority. Maybe the boss is too fat too fit in his car to see what the real worker is doing. Pull you're finger out of you're ass and do something stop eating Kentucky and start working”

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Posted 10 months ago

“Useless company. Poor service. Took more than a month to deliver my One Plan card.”

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Posted 4 hours ago

“Rude staff at the customer service, false attempts od delivery, false reasons for not delivering and 13 days today still waiting for it to be delivered. I THINK THE COMPANY MUST CLOSE OR IMPROVE THEIR SERVICES”

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Posted 1 week ago

“No communication whatsoever waiting for my package since last month and on the 4 they say at the depot until now is still the called làst week the just promised me to put it on delivery but you could see she just saying that for me to cool off but I'm so disappointed with u guys I normally buys at dunns and the are using u for their delivery and u always deliver on time.this is not good for your business”

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Posted 1 week ago

“My parcel was supposed to be delivered on the 10th it's the 14th today, no parcel, no updates NOTHING!”

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Posted 1 week ago

“They have taken "receipt" of my delivery on the 1st April...It is Friday the 12th now....no further updates and no delivery!!! Phoned them, after waiting forever for an agent I was told they will deliver next week sometime? Absolutely pathetic service.”

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Posted 1 week ago

“Worst service I have ever experienced!!! Can’t believe this company is still open. After I have read all of these other reviews, you should really up your game!! Pick & Pay Clothing should highly consider using a different service. Also received a sms for 3 days straight say out for delivery and still nothing!!”

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Posted 1 week ago

“If there was a 0 star I would give them that. Everyday I use my money to call to ask for my parcel that I paid for. They lie everyday and say they will dispatch tomorrow. Tomorrow is tomorrow. I want my parcel pdp laser. I paid for this parcel. The worst of the worst service ever. Yoh it's even more sad that I've had to deal with them 3 times before and had to go through the same issue. I wish we could choose our own couriers when shopping internationally”

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Posted 2 weeks ago

“If I could give 0 stars I would. I would advise anyone against using Dpd Laser. As a company they do not have the capability to handle any sort of larger capacity. They should think about their clients and the longevity of the client instead of taking on jobs they clearly can't handle. It's not sustainable as company, it's obviously doing more harm than good”

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Posted 2 weeks ago

“Dpd is such a useless company, I have been waiting for a week to receive my parcel. They gave me a lame excuse that my address was incorrect, gave them my address but still no delivery. They don’t even bother with calling/emailing you concerning the delay. Buffalo should just quit using this useless company I don’t even understand why it’s still running with such negative reviews. Tjooooooo isdina sento!!!”

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Posted 2 weeks ago

“Buffalo logistics is creating a bad image for themselves using dpd laser my shein parcel has been with dpd from 25th Of March till today they hung up on om no replies on email very bad service”

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Posted 2 weeks ago

“Poor service worse than ever I've been waiting for my delivery two days ago I called them they said it's on delivery dololo empty promises I have to deal with my customers.. They should close down coz seriously I don't see any use.”

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Posted 2 weeks ago

Dawn Wing is rated 1.2 based on 211 reviews