dbrand Reviews

Name: dbrand
Rating: 4.40

4.4 Rating 809 Reviews

85 %

of reviewers recommend dbrand

Company Reviews

Questions

Metrics

4.4

Based on 809 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Write Your review

Tell us how dbrand made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anshul

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product is quality. Customer service is helpful and prompt. 11/10 will buy again. They keep my phones looking fresh!”

Helpful Report

Posted 2 years ago

“The robots offer an excellent quality product, great customer service, and can’t be matched on character, if you aren’t sold after looking at their site, you’re wrong.”

Helpful Report

Posted 2 years ago

“My package was lost. After several attempts I finally got a refund for the shipping cost and a new order was shipped out. Hope this one will make it to me. Best regards,”

Helpful Report

Posted 2 years ago

“Excellent quality and customer service.”

Helpful Report

Posted 2 years ago

“Always a pleasant experience receiving their skins. In the rare occasion that I get a defective or bad fitting skin, they're quick to replace”

Helpful Report

Posted 2 years ago

“Very quick response and great resolution to my request.”

Helpful Report

Posted 2 years ago

“Nice products, quick responses on the support and quick resolutions even during a pandemic. Nothing to complain about at all.”

Helpful Report

Posted 2 years ago

“amazing service and amazing skins”

Helpful Report

Posted 2 years ago

“I asked if a drop was available after the deadline, they responded within 72 hours, they responded by sending me a gif of a cat shaking hes head, 10/10 quality service, how could i not rate this 5 stars?”

Helpful Report

Posted 2 years ago

“I ordered a skin for my MacBook but returned the MacBook. I asked for an order cancellation and got a message back in less than 5 minutes. The order was cancelled… no questions asked. Thanks to dbrand for understanding! I’ll be using dbrand in the future!”

Helpful Report

Posted 2 years ago

“Amazing customer service”

Helpful Report

Posted 2 years ago

“Unbelievable quick response from their costumer service! Uncomplicated and got my replacement even quicker.”

Helpful Report

Posted 2 years ago

“Customer service is amazing”

Helpful Report

Posted 2 years ago

“dbrand is a very quality-focused company that sells only the best products. They have a variety of options that all look phenomenal with drops of unique skins quite often. Instructions are clear and simple to understand tutorials, though one must be careful to follow all the directions closely for best results. Their customer service team is awesome and willing to help and explain whatever is needed. Highly recommend for anyone looking to make their electronic devices that much more unique and visually appealing.”

Helpful Report

Posted 2 years ago

“I love my new grip case with MagSafe will be getting a few new skins to change out when I feel like it. Excited to see some new drops.”

Helpful Report

Posted 2 years ago

“Great customer service and fantastic products. No true competitor can touch them!”

Helpful Report

Posted 2 years ago

“Everything from the quality of the product to interfaces of Dbrand site and awesome witty response”

Helpful Report

Posted 2 years ago

“High quality skin, quick customer service if needed”

Helpful Report

Posted 2 years ago

“Very fast and efficient haha :)”

Helpful Report

Posted 2 years ago

“Customer service was exceptional and their concern for customer satisfaction by refunding me 10% of my order cost due to order backlog was very cool. Plus I love robots.”

Helpful Report

Posted 2 years ago

dbrand is rated 4.4 based on 809 reviews