dbrand Reviews

Name: dbrand
Rating: 4.40

4.4 Rating 809 Reviews

85 %

of reviewers recommend dbrand

Company Reviews

Questions

Metrics

4.4

Based on 809 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anshul

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company doesn't offer any kind of customer service. Ordered a skin from them and got the tracking number. Tracking shown it was delivered but couldn't find it around outside the house. Contacted dbrand for assistance. They basically told me to contact USPS on my own!! I have never deal with any company told their customer to contact shipping carrier to find the package. Didn't they know USPS ask shipper information? I paid for the product, i didn't pay to get into the hassle of deal with USPS!! What an idiot company lack of customer satisfaction.”

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Posted 5 years ago

“Very bad service. one has to wait for 2 months to get their product when purchasing through their website.”

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Posted 5 years ago

“Not as tough as the marketing seems to imply. Looks nice but did not impress with its toughness nor its price.”

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Posted 5 years ago

“Glass shattered on back of iPhone while the skin was on after one week. Will never buy a cheap skin again.”

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Posted 5 years ago

“I dropped my phone, the skin came apart and cracked my phone screen.”

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Posted 5 years ago

“This is a piece of krapp my phone drop and broke really bad. Didn't protect my phone at all now I have to find someone to change my screen.”

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Posted 5 years ago

“The back plastic doesn’t stay flush against the rubber where the volume buttons are. It’s lifted and gets caught on things.”

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Posted 5 years ago

“It got scratches all over. My phone also got scratched. Not good.”

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Posted 5 years ago

“Very bad product. My iPhone screen broke inspite of having the skin and a screen protector.”

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Posted 5 years ago

“Scam of a site. You'll never receive your items and if you do they will be poorly cut.Go with Slickwraps and thank me later.”

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Posted 5 years ago

dbrand is rated 4.4 based on 809 reviews