dbrand Reviews

Name: dbrand
Rating: 4.31

4.3 Rating 840 Reviews

83 %

of reviewers recommend dbrand

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Metrics

4.3

Based on 840 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is not the product that it is described as. Doesn’t stick well. Not what I expected.”

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Posted 7 years ago

“These skins are cheap material and don't even wrap the phone correctly. Doesn't stick the way i hoped.”

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Posted 7 years ago

“I had ordered this skin for my 6s plus and the sticky material doesn't stay on very well. I can't even give it one star, but had to give it something in order to leave a review.”

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Posted 7 years ago

“Very disappointed. Doesn't line up correctly after countless repositions and the sides won't stick. I had to put a star,”

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Posted 7 years ago

“Made a mistake and missed out on free shipping. Contacted them about it and they offered a full refund for the shipping. Always outgoing and friendly with their support. Would definitely recommend them”

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Posted 7 years ago

“The skins looked great and came in good packaging. Definitely a company that's "all style and no substance". The skin didn't fit my phone that well and lost stickiness extremely quickly when I tried to reapply the skin. Worse $20 I've ever spent, you're better off getting a good thin case instead.”

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Posted 7 years ago

“After getting a notice that the "so-called robot" made a mistake in sending my package to an unknown address- I asked for a replacement to be sent. Instead I got a lecture about how I was at fault... which was totally hostile and unnecessary; this is what I tried to respond to in their review section , see below: "Ridiculous- so-called "robots" amounts to some idiot behind a keyboard obfuscating normal communication or responsibility for their flubbing up! "it" sent package without an address and had to be sent back- and I had to wait for this "robot" (idiot) to recognize their fault and resent product back to me- taking 2 weeks in the process- without taking responsibility or apologizing for "it's" fault, and passing it off as my mistake, and placing blame on me! Idiotic!!! this is "it's response": "YOUR AN @--(edited for wholesome content) HOLE!!!!!!!!!!!!!!! Avoid this amateur company run by idiots, not robots...”

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Posted 7 years ago

“Skins are ok I guess, but for a company located in Canada they need to be charging their Canadian customers in Canadian funds. This is simply a cash grab for them. A $50USD order ends up costing a Canadian customer almost $68CAD with the exchange and the the credit card company charges another 2% to convert the money. It's absolutely absurd!!”

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Posted 7 years ago

“Total waste of money. Just a sticker for your phone. Offers zero protection for your phone, not grippy. I feel stupid for buying this.”

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Posted 7 years ago

“My Worst every Purchase ever of my entire life. Skin looks Very Bad and quality was Extremely low. Disappointed too much!”

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Posted 7 years ago

“Absolutely terrible. The skin did not protect the phone and broke within a month. Do NOT recommend.”

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Posted 7 years ago

“Not going pleased with order.. one skin was correct the other had scratches and instead of skin being clear white.. it was clear light brown.”

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Posted 7 years ago

“This product is trash. I dropped my phone once and not even from a high altitude and it cracked not only the skin but my phone. Do NOT buy this product!”

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Posted 7 years ago

“Its been 14 days since i made payment and placed order ~ no payment/order confirmation mail as of today this is my 3rd reminder to the so called "robots" who i think is malfunctioning No attempt to contact the customer or remotely any kind of cst service whatsoever. hope fully this will reach some humans who can do something abt this PS~ take my order id track that robo and pull the plug”

Helpful Report

Posted 7 years ago

“This company doesn't offer any kind of customer service. Ordered a skin from them and got the tracking number. Tracking shown it was delivered but couldn't find it around outside the house. Contacted dbrand for assistance. They basically told me to contact USPS on my own!! I have never deal with any company told their customer to contact shipping carrier to find the package. Didn't they know USPS ask shipper information? I paid for the product, i didn't pay to get into the hassle of deal with USPS!! What an idiot company lack of customer satisfaction.”

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Posted 7 years ago

“Very bad service. one has to wait for 2 months to get their product when purchasing through their website.”

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Posted 8 years ago

“Not as tough as the marketing seems to imply. Looks nice but did not impress with its toughness nor its price.”

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Posted 8 years ago

“Glass shattered on back of iPhone while the skin was on after one week. Will never buy a cheap skin again.”

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Posted 8 years ago

“I dropped my phone, the skin came apart and cracked my phone screen.”

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Posted 8 years ago

“This is a piece of krapp my phone drop and broke really bad. Didn't protect my phone at all now I have to find someone to change my screen.”

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Posted 8 years ago

dbrand is rated 4.3 based on 840 reviews