DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This little rooster, is excellent ,looks cool and such fun ,great Merry Christmas.”

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Posted 5 years ago

“Amazing customer service and quick delivery. My mum saw one of these ducks 3 years ago and regrets not buying it at the time. Can’t wait to give it to her this Xmas.”

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Posted 5 years ago

“We were lucky enough to be gifted a family of 4 dcuks last Christmas so this year I purchased one for my best friend . I didn’t want to undo the lovely wrapping but I had a peek in and the sparkly wellies are just fab . I love the gift box and I am so excited to give this gift at this Christmas x”

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Posted 5 years ago

“Love all products from this website, they make perfect gifts for family & friends. I have bought a good few different dcuk products and always happy with them as are the recipients. I also have loads myself and just love them, they fit perfectly in any room and always give people something to talk about, they are always admired. There is loads of different designs that come out every year which is fab as I always buy for family occasions and it’s nice to have something different to purchase each time. You really can’t go wrong with the products for a gift for whatever occasion and they are always well received. The delivery is always fast and packaged beautifully to give as gift and protect products during delivery, overall a great company who I buy from again & again.”

DCUK 5 star review on 12th December 2020

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Posted 5 years ago

“I haven't opened it yet as it is a Christmas gift. However, it looks very well wrapped and the box is beautiful!”

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Posted 5 years ago

“Good choice, excellent characters, prompt delivery. Penguin for a gift is great but until it gets to its new home at Christmas I can’t say how things will go! But, knowing my Daughter and her love for penguins I’m sure it will have a happy new home.”

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Posted 5 years ago

“Perfectly made. Love them. The company are very obliging with special requests. I asked for a certain pose and certain colour ribbon and got both”

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Posted 5 years ago

“Bought a Dcuk duck as a Christmas present for my mum as she’d been wanting one for ages. So much choice which was great and my order arrived very quickly and in perfect condition. I would definitely order again for another gift.”

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Posted 5 years ago

“brought ducks for xmas presents .I know they will love them, as i have some myself”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Thank you again all at the “pond” another product (Christmas Elf) for my wife’s collection and I will continue to purchase your producks accordingly. Kind regards. John Smith”

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Posted 5 years ago

“Very pleased with my order my dcuk itself . However very disappointed with the packing , especially as it is a christmas gift . May I suggest you post out with protective bag as the box was completely wet on arrival and soaked through the foams and paper inside , I had to dry everything out and remove some of the foams completely . Fortunately the dcuk had not been affected but only just . I understand that when it left your business it would have been in perfect condition however the postal service are not to be relied upon . I just think a branded bag covering would make all the difference .”

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Posted 5 years ago

“We bought two dcuk ducks and are extremely happy with the excellent quality.”

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Posted 5 years ago

“Loving my new DCUK duck, really looking forward to adding more members to my collection. Great service and delivery”

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Posted 5 years ago

“Bought 2 ducks for my daughter, one for Christmas last year and one for her birthday this year, as a wildlife photographer she loves them. This Christmas I’ve got her a cockerel as she has just got some chickens, she will love him. Fabulous quality and superb customer service. Will be enhancing her collection with others. Giving a duck as a present is also giving good luck, so win win.”

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Posted 5 years ago

“Great present for two good friends, Great quality - love them”

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Posted 5 years ago

“Love your Ducks one is a present . Excellent service Thank you”

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Posted 5 years ago

“Very happy with service”

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Posted 5 years ago

“The duck has arrived and is waiting to join it's smaller siblings at Christmas.”

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Posted 5 years ago

“Still waiting on delivery of ducks.”

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Posted 5 years ago

DCUK is rated 4.9 based on 8,095 reviews