DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent as a present which was well received. Prompt delivery in a delightful gift box. I want one now”

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Posted 5 years ago

“I order a penguin my mum is 92 yrs old and loves penguins ,I also got to name the penguin Josephine my mums name so she was so thrilled with the gift . The gift was carefully wrapped and I was thrilled with the packaging and the prompt delivery under these trouble times thankyou for the bottom of my heart for making my mums day x”

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Posted 5 years ago

“Have been a fan of the DCUK family for many years. I buy one to represent each of my grandchildren and recently bought a mini duck for someone who recently lost their mum. There certainly is a duck for everyone. Great quality and very cute.”

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Posted 5 years ago

“I was very impressed with every aspect of my purchase, the delivery was speedy, the package was very well wrapped and secure. My purchase is for a friends birthday and I know she'll love her special duck. Thank you.”

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Posted 5 years ago

“They waddled into our house and gave us a lovely smile. I am sure my family will love the two I bought them for Christmas and will cook up a wonderful Christmas feast from the chef and baker thankyou.”

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Posted 5 years ago

“I was absolutely delighted with Dora Duckling. She is so pretty and arrived promptly as promised.”

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Posted 5 years ago

“My cousin was over the moon with her little pink spotty duck called Janet she received for her 50th, it finished off her duck family beautifully. Thank you Dcuk for the fantastic customer service to. I'm looking forward to seeing if the baby penguin is received as well at Christmas when he arrives who his new owner 😊”

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Posted 5 years ago

“Good quality , value for money and so lovely to look at and be able to have a personalised name”

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Posted 5 years ago

“At this time I can not write a review because this purchase is a Christmas present and I have not opened the box. I was happy to be able to purchase these items, however the two problems I ran in to was ..(1) I am in the USA and the monetary price is in pounds rather than American currency so I did now know exactly how much these items cost in US Currency. (2) I could not find any kind of tracking once it left your company. I just had to wait and hope, The company DHL I believe you contract with did not provide any real good information for me to follow the shipment. Anne Stiker”

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Posted 5 years ago

“I bought the duck for my daughter’s birthday I am sure she will love as much as I do”

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Posted 5 years ago

“Ordered two ducks to send to my daughter in Italy. They arrived safely even though she lives in quite a remote area and the post is sometimes a bit iffy. She was absolutely delighted with them, we will definitely be ordering more. Thank you.”

DCUK 5 star review on 14th November 2020

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Posted 5 years ago

“Really delighted with the duck, it is a Christmas present for my daughter and I can’t wait to give it to her for her collection. The service from DCUK was brilliant and it arrived on time. Well done”

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Posted 5 years ago

“Web site easy to access Ordering easy Able to add - amend to the duck Efficient service Great delivery”

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Posted 5 years ago

“Ordered the garden birthday and christmas edition penguin with ear muffs. Both so adorable and came so quickly. Only comment is I wish you could choose the pose as my mum Likes to collect them and don’t want to end up with duplicate poses. Other than that they’re amazing!”

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Posted 5 years ago

“I purchased the Poppy-themed Dinky Duck as a gift. It was packaged really well and in a lovely presentation box. The gift was well-received and a gorgeous little duck.”

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Posted 5 years ago

“Love them every time!!!”

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Posted 5 years ago

“Quality product, great service and delivery, thank you. Recipient was delighted with the product.”

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Posted 5 years ago

“Love my little duck, birthday present to myself and a friend for one I was given as a birthday present last year. Have put another on my Christmas list so hopefully will soon expand my little flock”

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Posted 5 years ago

“I have bought quite a few ducks from DCUK, they arrive well packaged and within a couple of days of ordering great service. Cant wait to purchase my next one.”

DCUK 5 star review on 13th November 2020

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Posted 5 years ago

“I bought 3 ducks as Christmas gifts and can't wait to give them out!! Super cute and I love that I was able to name them myself too.”

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Posted 5 years ago

DCUK is rated 4.9 based on 8,095 reviews