DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, which resulted in me getting a much sought after dcuk. I own quite a few now and will definitely be buying more. Thank you”

Helpful Report

Posted 3 years ago

“Love the Dcuk ducks ,stunning . I have now 15 in my collection . Sadly missed out of the jubilee one ☹️ Look forward though to seeing what new ones you produce 🦆”

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Posted 3 years ago

“Wee duck arrived promptly & is just lovely. Great that you can personalise the wee label, so nice for a gift for any occasion.”

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Posted 3 years ago

“Bought this for my granddaughter who has just started collecting them so I do feel she will love her.”

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Posted 3 years ago

“Welcome Nigel! I purchased a cycling duck for my bicycle mad Dad for Father’s Day. My Dad is over the moon and sent me pictures of “Nigel”. He really is stunning and he was packaged so beautifully too. The team were also amazing, when I had to change the shipping address, so very prompt and efficient and kind. I will definitely order again from you all. Maybe Nigel needs a friend!”

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Posted 3 years ago

“Bought husband the fishing puffin for Father’s Day and he loves it. As do I … hence why I bought it 😆”

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Posted 3 years ago

“This was a leaving gift for a colleague. It did not disappointment. The presentation box and packaging were superb and the quality of the dcuk duck was excellent. Highly recommend.”

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Posted 3 years ago

“Absolutely love these ducks! I’ve ordered 2 ducks and unfortunately one of the ducks was damaged in transit. The customer service was brilliant, one email and I had a new duck sent to me via next day delivery! So pleased, thank you so much!”

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Posted 3 years ago

“Beautiful present very impressed can personalise name”

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Posted 3 years ago

“Couldn’t be happier with my purchase 🥰”

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Posted 3 years ago

“Delighted with Mia, but disappointing that I could not get your jubilee duck.”

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Posted 3 years ago

“What a lovely little duck! He's a queens guard, I wrapped him back up as he is a present for my dear Dad on Fathers Day.”

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Posted 3 years ago

“Lovely disco duck arrived and yes made me smile. Is a birthday present for my daughter! Beautifully made and arrived promptly. I love it xx Annie”

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Posted 3 years ago

“Lovely they make me smile. Excellent customer service. Arrive well packed.”

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Posted 3 years ago

“I ordered a gardening duck for my mum as a birthday present. Her birthday isn't for a while yet, but she loves DCUK ducks and this new one fit in nicely with her collection. I think the gardening duck looks great and I love the colours. Can't wait to see mum's face when she unwraps it. This was my first time buying from DCUK and the whole process went very smoothly. Quick and easy. The package arrived so fast that I was pleasantly surprised to receive the e-mail saying it was on the way. It arrived exactly as promised and was very neatly packed. Very happy with the service. I would certainly use DCUK again in the future.”

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Posted 3 years ago

“Excellent product and amazing staff who helped with my purchase”

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Posted 3 years ago

“I bought a hedgehog as a gift for a friend, ordering was easy and quick delivery too. It's so cute, and my friend adores it!”

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Posted 3 years ago

“Absolutely in love with my hedgehog from DCUK.”

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Posted 3 years ago

“Love it! Great product, great back story, very happy to support this business”

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Posted 3 years ago

“Thank you for the safe delivery of 2 DCUK heggies, 1 is for a birthday present so is still hiding in its delivery box, the other is happily sitting in my lounge”

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Posted 3 years ago

DCUK is rated 4.9 based on 8,095 reviews