DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the ‘Nursey Duck’ Can’t wait until I present my sister with the gift. The service from Dcuk is excellent. I’m so pleased I added the gift message, name tag & presentation box to my order!”

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Posted 2 years ago

“Love my duck bought by my husband for my retirement. It is so special”

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Posted 2 years ago

“I have recently ordered 2 penguins and 1 Duck, all 3 are gifts for family at Christmas, I am a real DCUK fan and have a number of pieces including 2 penguins, 3 Ducks and I am just waiting for the wall mounted ducks to come back into stock, I love them all!”

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Posted 2 years ago

“I love my new peguin it's a birthday present could not ask for a better present to open on the day .”

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Posted 2 years ago

“Bought as a gift and had it sent directly to recipient - it was very well received and arrived safely.”

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Posted 2 years ago

“They are darling. Most of what I bought are gifts that I have not given yet. I kept 3 for myself and very happy with them. Too cute for words.”

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Posted 2 years ago

“Lovely duck. My friend was thrilled to receive it for her special birthday.”

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Posted 2 years ago

“Excellent service, the 100 year old lady it was for just loved it, she is a duck lover, delivery very prompt, thank you”

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Posted 2 years ago

“I received my order today and they are all so cute. I am sure my daughters are going to love their DCUK gifts when they receive them. I was lucky enough to have purchased one when we visited Scotland in August. I had been wanting to get one for awhile. There are so many to choose from and I love the little birds. Thank you so much. I can't wait to order more. Kim St. Marie”

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Posted 2 years ago

“Charming and beautiful. Such a lovely gift to receive and send. I will be purchasing more!”

DCUK 5 star review on 29th September 2022

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Posted 2 years ago

“Absolutely outstanding customer service from the ladies in the office and on the telephone. As promised my parcel arrived next day, all beautifully packaged up. And as requested one of the little penguins (captain) was facing forward. Mother-in-law whose 82nd birthday was next day, it was an amazing picture to see her face light up 🤩🤩🤩 when she unwrapped her penguins. She utterly loves them 💝💝💝. And surprisingly you guys named one of them Ian, that's her son/my hubby, how spooky. Thank you to everyone for making my purchase simple easy stress free and an actual pleasure. You guys did exactly what you said you would do with a happy friendly professional attitude.....can't get better than that. Definitely be back to buy more one day!!! 👍👍👍😁😁😁 thanks a million for all your help Cheers Nina x 💞💞🥰🥰🥰”

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Posted 2 years ago

“Love the bird. I have bought a number of products from DCUK, the quality is great and prompt delivery. The cheeky smile on the birds always makes me smile.”

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Posted 3 years ago

“Thank you, we are delighted with the bride and groom set which was a wedding gift for our friends Allison and Joshua.”

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Posted 3 years ago

“My new friends arrived safely. They have made a new home on a windowsill overlooking the garden.”

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Posted 3 years ago

“Stunning was more than I expect , can't wait to see my daughter's face when I give them to her”

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Posted 3 years ago

“My dcuk arrived today very happy with my purchase. I bought my friend a little dcuk for her birthday & as she lives in France she asked me to buy this with her little lottery win I'm sure she will be pleased as I am with my 2 dcuks. Thank you x”

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Posted 3 years ago

“Quick dispatch, quick delivery and wonderful product. Thanks”

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Posted 3 years ago

“Very quick and easy service. Thank you.”

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Posted 3 years ago

“Really good service with fast delivery and prompt help with problems. Lovely looking puffins good detail”

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Posted 3 years ago

“Perfect gift for new arrival in Australia..”

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Posted 3 years ago

DCUK is rated 4.9 based on 8,095 reviews