DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was overjoyed to receive my beautiful duck. ‘She’ is to be a (personalised) Birthday gift for my best friend who will absolutely adore her. I too have several DCUK treasures - all received as gifts. Most impressed with DCUK service and delivery. Thank you x”

Helpful Report

Posted 3 years ago

“I purchased a duck for part of my granddaughters 18th birthday present. The service and I received from ordering to receiving the item was excellent. The quality of the duck was amazing.”

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Posted 3 years ago

“Excellent service………my DCUK was exactly as I imagined. …….also, very carefully wrapped. Thank you.”

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Posted 3 years ago

“Love my ducks , I have the whole family .”

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Posted 3 years ago

“I was very happy with my order. I bought it as a birthday gift for a family friend. I am sure she will love it as I do.”

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Posted 3 years ago

“As with with all my DCUK friends he has settled in really well with his family! I now have a collection of 9 ducks representing my ever increasing family! I love the natural ducks and their simplicity, each with it's own unique character.”

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Posted 3 years ago

“Delivered on time. Excellent quality product. His & hers match well.”

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Posted 3 years ago

“I just love the dcuks, got the two baker ones to add to my collection, they are so cute”

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Posted 3 years ago

“I love these ducks—-they do make me smi,e”

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Posted 3 years ago

“Arrived promptly. Packaged well to avoid damage. It’s a gift for my daughter. I’m sure she’ll love it.”

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Posted 3 years ago

“I was very pleased with the duck and the beautiful packaging. It was a birthday present for my granddaughter and she loved it and she said she will keep the box too for storing little 'nick-nacks'. My other granddaughter got an 'Emma' duck last Christmas and she also loves hers. I am sure I will be ordering again as everyone in the family seems to now want one.”

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Posted 3 years ago

“Love your product look very good quality happy with peguins good for gifts like Christmas and birthday .”

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Posted 3 years ago

“Loving my ducks. I live overlooking a river and they look longingly at the water. I am already planning my Christmas 2022 ducks as presents for friends.”

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Posted 3 years ago

“Fantastic company, product and customer service. I wanted to order a specific item three days before Christmas but could see on the website that I was too late for the delivery dates etc so I called the company in Totnes and a lovely, helpful lady answered and could not have been more wonderful, she ensured that the product I was desperate to order in time for Christmas, as a gift, was sent out to me the same day (actually received confirmation within the hour of my item being sent) and it arrived the very next day. Absolutely brilliant and all products are amazing.”

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Posted 3 years ago

“Quick delivery .the usual great quality dcuk arrived to add to the herd. Lovely. Thank you .”

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Posted 3 years ago

“Excellent & personal”

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Posted 3 years ago

“Brought these for my sons wedding he and his wife loved them”

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Posted 3 years ago

“Love all the characters. They make me smile. They are extremely well made and decorated to perfection. They are a very good company to deal with and despatch orders quickly and efficiently. There are so many ducks to choose from, it's hard to know which to order next! Their gift boxes are well worth the money. I would definitely recommend Dcuk.”

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Posted 3 years ago

“Received a beautiful Puffin and he is very much loved. Thank you xx”

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Posted 3 years ago

“Absolutely gorgeous”

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Posted 3 years ago

DCUK is rated 4.9 based on 8,095 reviews