DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,094 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,094 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my dcuk decorations , they are beautiful ! They are a little smaller than I expected , but beautiful nonetheless 💕🦆”

Helpful Report

Posted 2 years ago

“Christmas dinky ducks I ordered were lovely - very charming. The only disappointment is the tag I especially ordered, very flimsy cardboard and looks raggy at the edges so not worth the named label, unlike the full size versions”

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Posted 2 years ago

“We bought the duck in local Dobbie garden centre when there was 20% discount - good deal. Quality product. Sent for personalised neck tag - £4.99 for small printed card was over the top pricewise. Hence drop of one star in score.”

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Posted 2 years ago

“Disappointing. Very sweet by don’t appear to be the usual standard of DCUK products.”

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Posted 2 years ago

“This was a family present which will last for a long time.”

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Posted 2 years ago

“Great service and very securely packed so arrived in perfect condition. Would have been 5 stars if I’d have received an email or text acknowledging the order. As soon as dispatched to Royal Mail I received a message.”

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Posted 2 years ago

“She's a lovely duck, just like all the others I've bought. I was just slightly disappointed that the shade of pink didn't match my others. She was bought to sit with the others,So she shall have to find another purpose.”

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Posted 2 years ago

“Bought 3 ducks. All very sweet but slightly smaller than expected.”

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Posted 2 years ago

“Smalker than expected but lovely item”

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Posted 2 years ago

“I received my order quickly, both were Christmas Dinky Ducks and will look lovely on my fireplace, will order again excellent quality and service.”

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Posted 2 years ago

“Thank you I love your ducks when I needed to change the name for granddaughter Lauren it was easy thank you”

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Posted 2 years ago

“Great duck but disappointed you no longer write on the back of the graduation ducks. However, I appreciated the alternative of writing my son's name and award on one of the labels, plus your hand written note to explain. You are still my favourite Company !”

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Posted 2 years ago

“Lovely product, Prompt delivery.”

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Posted 2 years ago

“I love these ducks bought two on holiday in Scotland and had to buy two more once I got home. I love they have there own names and characters. And if they don't you can buy name tags.... Even thinking of buying some for Christmas presents so original.”

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Posted 2 years ago

“Lovely tartan duck bought as a gift for husband , beautifully made .”

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Posted 2 years ago

“Love the duck, a present for a friend. Gave it her name, but disappointed the writing on the name tag is very faint and can hardly be seen. Real shame as the last one I bought was really good print and very bold.”

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Posted 2 years ago

“Happy with Iris”

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Posted 2 years ago

“Arrived quickly and the penguins are very cute. However beaks, particularly of one, look a bit worn but maybe that’s just part of the rustic look? Anyway will keep as no time to exchange the personalised items.”

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Posted 2 years ago

“Very easy to order item. Completion of order and delivery very quick”

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Posted 2 years ago

“Quick efficient delivery. Not opened yet as bought for a gift .”

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Posted 2 years ago

DCUK is rated 4.9 based on 8,094 reviews