DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The duck was a Father’s Day present and was very well received. Great service, postage was upgraded to ensure it arrived in time for Father’s Day. Great service, would definitely purchase from the company again”

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Posted 3 years ago

“I love my bike riding duck. Really sweet.”

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Posted 3 years ago

“I purchased “susan” in Hexham and wanted a “Martin” and went online and saw him there dressed in his tweed- I had to have him. Arrived quickly and well packed and now they are together in “duck” harmony!”

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Posted 3 years ago

“It was only a name tag for a DCUK duck that we bought that had it missing when we bought it (reduced because of that) but the service was excellent from ordering to delivery. Will definitely order from website in future.”

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Posted 3 years ago

“Duck was very small and although nice was not worth the money so returned”

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Posted 3 years ago

“What a lovely experience with DUCK. I ordered 2 small ducks with boots for my parents as an Anniversary gift, I had asked for each duck to have their names and if they could be facing each other - no problem at all. The ducks came in the most beautiful wrapping, I didn't want to open them. Luckily and thoughtfully DCUK had labeled the ducks with their name so I didn't have to. They are just the most beautiful gift you could give, top quality. My parents loved them. I have to mention Customer Service, which was exceptional - nothing too much trouble and replied so quickly. Outstanding and top quality. Well done DCUK.”

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Posted 3 years ago

“I ordered the garden birds bride and groom. They arrived very quickly and are beautiful. Delighted with the product and service.”

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Posted 3 years ago

“gorgeous duck, beautifully packed in presentation box and arrived very quickly.”

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Posted 3 years ago

“Great promt delivery”

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Posted 3 years ago

“Purchased The Baker DCUK for an 80th birthday gift. The lady was delighted.”

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Posted 3 years ago

“I bought the ducks as a gift for friends who have just moved into their new home. They were absolutely delighted and personalising the ducks with their names is a wonderful idea. Thank you 😊”

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Posted 3 years ago

“Brilliant service, arrived quickly and safely packed. Love the ducks, excellant quality. They are gifts for my cousin's children from America. I have no doubt they will be very much appreciated. Thank you. 😊”

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Posted 3 years ago

“We bought our duck for special friends of ours and sent it direct to them as a surprise, little did we know when they contacted us to say thank you they told us that they already had a collection of ducks and ours has fitted into the family just fine.”

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Posted 3 years ago

“Really friendly service from start to finish and a special thank you to Steve M in marketing, brilliant customer service. I love my beautiful Jubilee Duckling 🦆😍”

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Posted 3 years ago

“Amazing service”

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Posted 3 years ago

“Excellent customer service, which resulted in me getting a much sought after dcuk. I own quite a few now and will definitely be buying more. Thank you”

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Posted 3 years ago

“Love the Dcuk ducks ,stunning . I have now 15 in my collection . Sadly missed out of the jubilee one ☹️ Look forward though to seeing what new ones you produce 🦆”

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Posted 3 years ago

“Wee duck arrived promptly & is just lovely. Great that you can personalise the wee label, so nice for a gift for any occasion.”

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Posted 3 years ago

“Bought this for my granddaughter who has just started collecting them so I do feel she will love her.”

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Posted 3 years ago

“Welcome Nigel! I purchased a cycling duck for my bicycle mad Dad for Father’s Day. My Dad is over the moon and sent me pictures of “Nigel”. He really is stunning and he was packaged so beautifully too. The team were also amazing, when I had to change the shipping address, so very prompt and efficient and kind. I will definitely order again from you all. Maybe Nigel needs a friend!”

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Posted 3 years ago

DCUK is rated 4.9 based on 8,095 reviews