DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

Write Your review

Tell us how DCUK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought husband the fishing puffin for Father’s Day and he loves it. As do I … hence why I bought it 😆”

Helpful Report

Posted 3 years ago

“This was a leaving gift for a colleague. It did not disappointment. The presentation box and packaging were superb and the quality of the dcuk duck was excellent. Highly recommend.”

Helpful Report

Posted 3 years ago

“Absolutely love these ducks! I’ve ordered 2 ducks and unfortunately one of the ducks was damaged in transit. The customer service was brilliant, one email and I had a new duck sent to me via next day delivery! So pleased, thank you so much!”

Helpful Report

Posted 3 years ago

“Beautiful present very impressed can personalise name”

Helpful Report

Posted 3 years ago

“Couldn’t be happier with my purchase 🥰”

Helpful Report

Posted 3 years ago

“Delighted with Mia, but disappointing that I could not get your jubilee duck.”

Helpful Report

Posted 3 years ago

“What a lovely little duck! He's a queens guard, I wrapped him back up as he is a present for my dear Dad on Fathers Day.”

Helpful Report

Posted 3 years ago

“Lovely disco duck arrived and yes made me smile. Is a birthday present for my daughter! Beautifully made and arrived promptly. I love it xx Annie”

Helpful Report

Posted 3 years ago

“Lovely they make me smile. Excellent customer service. Arrive well packed.”

Helpful Report

Posted 3 years ago

“I ordered a gardening duck for my mum as a birthday present. Her birthday isn't for a while yet, but she loves DCUK ducks and this new one fit in nicely with her collection. I think the gardening duck looks great and I love the colours. Can't wait to see mum's face when she unwraps it. This was my first time buying from DCUK and the whole process went very smoothly. Quick and easy. The package arrived so fast that I was pleasantly surprised to receive the e-mail saying it was on the way. It arrived exactly as promised and was very neatly packed. Very happy with the service. I would certainly use DCUK again in the future.”

Helpful Report

Posted 3 years ago

“Excellent product and amazing staff who helped with my purchase”

Helpful Report

Posted 3 years ago

“I bought a hedgehog as a gift for a friend, ordering was easy and quick delivery too. It's so cute, and my friend adores it!”

Helpful Report

Posted 3 years ago

“Absolutely in love with my hedgehog from DCUK.”

Helpful Report

Posted 3 years ago

“Love it! Great product, great back story, very happy to support this business”

Helpful Report

Posted 3 years ago

“Thank you for the safe delivery of 2 DCUK heggies, 1 is for a birthday present so is still hiding in its delivery box, the other is happily sitting in my lounge”

Helpful Report

Posted 3 years ago

“The ordering, delivery and packaging was excellent. As this is a present we haven't seen it yet - managing to avoid peeking as don't want to disturb the beautiful packaging.”

Helpful Report

Posted 3 years ago

“I bought this duck as a 5th wedding anniversary present for my daughter and her husband, the 5th being wooden. It was beautifully wrapped and arrived really quickly. It’s a really lovely item and I’m sure I will use this company again.”

Helpful Report

Posted 3 years ago

“Very Happy As shown in the pictures”

Helpful Report

Posted 3 years ago

“I bought two personalised dinky ducks for a cyclist friend of mine and her hubby. They arrived safely and promptly and well packaged. Great customer service and the dinky little ducks are lovely and great quality. I can't post a photo unfortunately as they don't live with me. Although I may have to treat myself at some point. Definitely recommended.”

Helpful Report

Posted 3 years ago

“I am really happy about my purchase, it got delivered in time for my mom's birthday :)”

Helpful Report

Posted 3 years ago

DCUK is rated 4.9 based on 8,095 reviews