DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both items were Christmas gifts, one for a friend the other for my girlfriend. Both loved the penguins received. My friend screamed in joy and told me he spent 20 minutes staring at it later that day. 10/10 I would order again”

Helpful Report

Posted 5 years ago

“Very good service providing wonderful feathery friends! Each duck is adorable and crafted with care.”

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Posted 5 years ago

“Amazing creative gifts - perfect to put a smile on anyone’s face! Perfect to begin a cute bird collection. Delivery was quick and efficient too!”

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Posted 5 years ago

“Purchased my DCUK for a friend and her husband’s Ruby Wedding Anniversary and had it personalised for them Excellent service and product!”

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Posted 5 years ago

“DCUK products are adorable and so well crafted! Customer Service Dept does a fantastic job taking care of customers too! Kathi - Wisconsin USA”

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Posted 5 years ago

“Brilliant service following a breakage - couldn’t have done more to save the day. Very responsive and friendly service. The ducks are lovely too. Thank you DCUK.”

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Posted 5 years ago

“Was a Lovely surprise on Christmas Day, my favourite animal is a duck so this was a fantastic present. They are even named so it gives it a personal feel like I have a duck of my own”

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Posted 5 years ago

“Absolutely lovely wild wellies bee duck! Brought a smile to my face. Beautifully made, I have quite a few now, and still collecting!”

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Posted 5 years ago

“Fantastic quality and design. My wife was thrilled to add another DCUK to her collection. Packaging and presentation first class too. Perfect gift! Thank you.”

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Posted 5 years ago

“I received my order quickly considering it was Christmas time. When it arrived it was packed really well and the internal packaging was beautiful. The duck was a present for my sister and I can’t imagine a nicer gift for her. Thank you Dcuk for the time taken to package my gift in such a beautiful way.”

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Posted 5 years ago

“These are gifts for Christmas. (I have a few of my own ) these ducks and penguin minis are adorable and dressed for the holiday. They are sure to steal the show. Thanks for adding these to the line up.”

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Posted 5 years ago

“Love my ducks I ordered ,a perfect present for any occasion 🎄 shame the ducks don’t have wooden name tags anymore though xx”

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Posted 5 years ago

“Love the military duck I bought my husband for christmas cant wait to see his face its fabulous”

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Posted 5 years ago

“Wondeful products and excellent delivery. Love the boxes.”

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Posted 5 years ago

“Loved the new smaller Christmas ducks and penguins. An excellent stocking filler”

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Posted 5 years ago

“These ducks are so cute, gorgeous, extremely well made and ‘dressed’. I’ve a small collection of them and each time I receive one I fall in love with it and the surprise name. I ordered one early December for a birthday present and the service was swift with great e communication. Thank you DCUK, I highly recommend your products 👍”

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Posted 5 years ago

“Excellent helpful service”

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Posted 5 years ago

“The last info I received was 12.1.2020, and no way to see updates, that my package was shipped. Christmas Eve today - nothing!!!”

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Posted 5 years ago

“Cute penguin. Will make a great gift”

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Posted 5 years ago

“Santa duck was a lovely gift for a neighbour who had a nest in her garden during the spring and helped Mother duck raise 5 ducklings by providing a safe environment and feeding her for a few days. We then helped her to get the ducklings to the local pond by ensuring the road was clear. We all found it such a positive experience during Lockdown 1 and I am encouraging everyone to remember 2020 as the year of the duck rather than anything else! Also bought packs of the wooden Christmas tree ducks which are beautiful and come in a lovely gift box to keep them safe for years to come.”

Helpful Report

Posted 5 years ago

DCUK is rated 4.9 based on 8,095 reviews