DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Against all odds of royal mail strikes etc my Personalised Harvey duck arrived very speedily ! He's settled in well in his new home ! As a gift he was a lovely personalised surprise and his red attire is coordinated with his new home!”

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Posted 2 years ago

“Bought these as Christmas presents. They arrived on time, despite the postal strike. My mum loved hers.”

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Posted 2 years ago

“It was love at first sight on my part when I saw the red Ducky Elf while shopping in Scotland. The quality & overall cuteness factor is off the chart. Unfortunately I didn't see any more while traveling in the UK for three weeks so I ordered 2 more once I got stateside. Ordering online was easy & I was VERY impressed at the short delivery time considering the distance. All who saw the Christmas DCUKs laughed & commented on their uniqueness. I'll be ordering more since they're not available here.”

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Posted 2 years ago

“Bought as a Christmas present, arrived as promised and put a massive smile on my daughter's face. Excellent customer service”

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Posted 2 years ago

“On Thursday 15 December l ordered two different Raincoat Ducks as Christmas presents. Because of the ongoing postal workers strike l opted to pay a premium to arrange express delivery by DPD. The next day, 16 December, l was advised that DPD didn’t have any slots to handle my delivery and so it would be handled by DHL. Initially DHL advised me that I could expect delivery on Monday 19 December. Then on Saturday 17 December I received a text from DHL advising that l could expect a delivery by the end of that day. It duly arrived on the afternoon of Saturday 17 and everything was exactly what had ordered and it was well packaged. A big thank you to DCUK.”

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Posted 2 years ago

“Love these ducks. Packaged beautifully & quick delivery”

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Posted 2 years ago

“Arrived in a timely fashion, even amidst the postal strike and my mother loved her Christmas ducks!”

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Posted 2 years ago

“Sidney was a gift for my mother-in-law, my father-in-law passed and this was a gift to remember him by, his name of course was Sidney. The gift brought tears of joy and sadness and was very well received and will be truly treasured, taking pride of place in the home. It arrived safely and on time so thank you to the DCUK team!”

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Posted 2 years ago

“I collect this range. My partner bought me the Puffin for Xmas and my daughter one with a gardening apron on for birthday. They always come well packaged in the polystyrene foam.”

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Posted 2 years ago

“Beautiful quality”

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Posted 2 years ago

“Beautifully packaged for a Christmas present fir my mum. She loves her new addition to her family of ducks. Thank you 😊”

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Posted 2 years ago

“I bought a duck for my newborn granddaughter and it's beautiful. Very happy thank you 🥰”

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Posted 2 years ago

“Arrived quickly despite it being near to Christmas and the postal strikes. Dcuk was in a nice box and lovely quality My friend who it was a present for was delighted with her new dcuk”

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Posted 2 years ago

“A week before Christmas I ordered 2 Christmas ducks. Was so over the moon they arrived before Christmas. Love them. No photo sorry been put away now. Highly recommended”

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Posted 2 years ago

“Lovely little penguin. Choose to have gift wrapped and was definitely worth it. Would not hesitate to buy from DCUK again.”

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Posted 2 years ago

“I purchased the fun loving tartan duckling as a gift. He was very well received and looked so dapper in his waistcoat & bow tie. Being able to name him was also a lovely personal touch.”

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Posted 2 years ago

“Bought dinky ducks for Christmas presents. They’re very cute”

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Posted 2 years ago

“Quality workmanship and speedy deilveries”

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Posted 2 years ago

“I bought the baby penguin for a gift for Christmas for my mum as she loves penquins she absolutely loved him you gave him the name Gary. She was delighted with him.”

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Posted 2 years ago

“Bonjour, Je suis absolument ravie de ma commande. Les canards sont magnifiques. Il s'agissait de cadeaux pour noël. Ils sont arrivés rapidement. Nous attendons notre nouvelle maison pour l'agrémenter d'un DCUK. Le seul point négatif, c'est les taxes de douane, beaucoup trop cher :(. A bientôt Isabelle”

Helpful Report

Posted 2 years ago

DCUK is rated 4.9 based on 8,095 reviews