DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and great service”

Helpful Report

Posted 2 years ago

“Very helpful when I sent a question”

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Posted 2 years ago

“Thankyou, and yes you did me smile, my ducks were perfect for my new granddaughter.”

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Posted 2 years ago

“Very happy with the whole process of buying and receiving my duck present. Very well packaged,beautifully tactile. I love it and would recommend DCUK wholeheartedly.”

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Posted 2 years ago

“So well made and beautifully carved .”

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Posted 2 years ago

“The wedding ducks are adorable and my son and his fiancée will love them on their wedding day later this year. Very fast and efficient delivery, well packaged. Will buy more ducks From you again.”

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Posted 2 years ago

“A wonderful gift for my son, beautifully wrapped, very quick delivery, the product is so well made and really made us smile, thank you.”

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Posted 2 years ago

“I just wanted to drop you a quick note to let you know how much my wife loved the duck I purchased from you for Valentine's Day. She's always been a big animal lover, and this little guy quickly became her new favorite thing. I was blown away by the level of detail and craftsmanship that went into the duck's design. It's clear that you put a lot of love and care into each one, and it really shows. Thanks so much for creating such a unique and charming product. It brought a lot of happiness to our household, and I'm sure we'll be back for more in the future!”

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Posted 2 years ago

“Easy to order, quick to arrive and you get what you ordered .. a lovely duck. Thank you.”

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Posted 2 years ago

“My daughter absolutely loves her duck, very tactile and visually pleasing, customer service is great, had a issue with 1st duck but down to friendly customer service next duck arrived a couple of days later. I'd highly recommend them as gifts, or treat for yourself I'm definitely buying some more in the future.”

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Posted 2 years ago

“Dcuks arrived within a few days. Beautifully wrapped. Would definitely use again”

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Posted 2 years ago

“They are really lovely and will make lovely presents for the end of our youth theatre production of Honk ! ( the Ugly duckling )”

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Posted 2 years ago

“This was a first time purchase for my wife as a Valentine's Day gift. She had been wanting a DCUK duck for years and was very pleased with the result. I too was very pleased with the quality of the item, the speed at which it came and the packaging. No complaints.”

DCUK 5 star review on 14th February 2023

Helpful Report

Posted 2 years ago

“Lovely quality & if given as a gift they always bring a smile to the recipient. Great value.”

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Posted 2 years ago

“My friend was surprised to receive her dekensian bird with its hat and scarf. She sent me a message to say how kind and thoughtful it was and described it as a lovely gift. She wants us to meet up so she can thank me properly!”

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Posted 2 years ago

“Present for my sister and she loves Haggard”

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Posted 2 years ago

“Fantastic! The ducks are so lovely and you can really see how well made they are. Great added touch that you can chose your own name for them as well. Delivery was quick which was an added bonus. Definitely recommend.”

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Posted 2 years ago

“Arrived on time and in good condition no problems”

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Posted 2 years ago

“Really love ghost duck. I bought it as a present for a friend and she will also love it. The only thing I would have liked to have done is choose the name on the duck. I don't remember seeing an option for that. The delivery was very quick and it was packaged very well. Will definitely recommend to other people”

Helpful Report

Posted 2 years ago

“Bought a cycling duck for my dad’s 80th birthday and he absolutely loves it. Great service and a speedy delivery. Thank you!”

Helpful Report

Posted 2 years ago

DCUK is rated 4.9 based on 8,095 reviews