DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service”

Helpful Report

Posted 2 years ago

“Recently bought the duck with white boots with red hearts on. Chose the name for it, as a little reminder of my lab I lost a few months ago. Absolutely love it. Got 4 ducks now. They do brighten your day.”

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Posted 2 years ago

“Excellent quality and order was received in two days.”

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Posted 2 years ago

“Thank you DCUK for your fabulous products and first class service, very easy ordering on your website from a great selection. My order arrived very well packaged and delivered in very quick time. Presentation and your excellent gift boxes are worth paying that little extra for, these make an excellent gift for anyone. All I can say is I wish other companies were like yours. First class service all round from DCUK A++++++++”

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Posted 2 years ago

“My first DCUK duck, I have another duct by someone else. I love how I can change the name of Ashley to my granddaughter's name, I intend to add to my collection with the rest of my family's names.”

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Posted 2 years ago

“Great service and love the product !”

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Posted 2 years ago

“The service and quality were outstanding and yes 'Nigel' did make us smile with his Union Jack wellies.”

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Posted 2 years ago

“We were very happy about Fraser. The processing is great and very smooth. We saw the penguins for the first time on the Falkland islands and on the curise ship Hanseatice nature and we were delighted with the product.The penguins also look very lively and friendly. Go on like that. Best regards Sabine Herzog”

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Posted 2 years ago

“Was given a DCUK as a present last year and then discovered there was a collection of them (cycling) so ordered the rest. Quality is great, delivery was within 48hrs and can highly recommend whether it be for yourself or, a present.”

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Posted 2 years ago

“Excellent service and product. I ordered on 11th February and she flew into my daughters house in Georgia USA on 16th February - obviously had a tail wind behind her and very tired wings LOL . My daughter has quite the collection now but I admit I was surprised to hear that she had arrived so quickly! I've ordered from you in the past and always been very happy with the service given. Thank you.”

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Posted 2 years ago

“I ordered the RAF duck in remembrance of my Dad who passed away aged 90 and served in the RAF all his working life I also ordered a small duck in boots with hearts on I love both of them I have had a number of plain wooden ducks for years and love them was looking to treat myself to another but then saw these I am thrilled with them Thank yo7 x”

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Posted 2 years ago

“Great quality, reasonably priced & super quick delivery.”

DCUK 5 star review on 21st February 2023

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Posted 2 years ago

“I've bought quite a few of these adorable, quality, personalised gifts and always receive excellent, reliable service from DCUK. Excellent communications, too. Thank you. I'm sure I'll be back! X”

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Posted 2 years ago

“I ordered a set of the flying Dcuks as a birthday gift for a special friend, they are absolutely adorable and I know they will make her smile when she looks at them on her wall! Two of them arrived with the same name, I contacted Dcuk via email, they arranged for a different name tag to be posted out straight away so I can't fault their customer service either. All in all, a great company to deal with and one I wouldn't hesitate using again!”

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Posted 2 years ago

“Amanda moo the little baker duck had a bit of a scenic tour finding here way home. My fault entirely as I managed to omitt my house number from my address! When RM returned Amanda moo to DCUK they were more than helpfull and made sure she found her way home promptly without any extra charge. 😁”

DCUK 5 star review on 20th February 2023

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Posted 2 years ago

“Always great service and the quality is spot on”

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Posted 2 years ago

“It is lovely. And I'm sure the person I have brought it for will love it too”

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Posted 2 years ago

“Excellent purchase, excellent workmanship, delivery on time as arranged. I cannot praise the product (DCUK) enough. We’ll done, sooooo pleased with this product xx”

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Posted 2 years ago

“I bought the valantines dinky duck for my niece and she loves him”

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Posted 2 years ago

“Great quality, very pleased with my purchase”

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Posted 2 years ago

DCUK is rated 4.9 based on 8,095 reviews